Customer Service Representative - Call Center

Role: Call Center Customer Service Representative Responsibilities Handle inbound calls, emails, and chats to assist customers Resolve product and service issues efficiently Document interactions accurately in CRM systems Meet performance targets related to quality, accuracy, and efficiency Participate in structured training and coaching sessions Follow clear metrics to track growth and performance Engage in a fast-paced, performance-driven environment Develop skills in customer experience, technical support, and sales Opportunities for advancement based on results and teamwork Qualifications & Skills Excellent communication skills Strong problem-solving abilities Ability to work effectively in a team Comfort with technology and CRM systems Customer-focused mindset