Office Administrator

Benefits: Health insurance Paid time off Training & development 401(k) matching Do you love helping people through difficult situations? Then, don’t miss your chance to join our Franchise as a new Office Admin. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make property damage “Like it never even happened”! We’re seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, enjoys providing excellent customer service to both teammates and customers, and loves taking ownership. As a valued SERVPRO employee, you will receive a competitive pay rate, medical and retirement benefits, time off, and most importantly, the opportunity to learn and grow professionally. Primary Responsibilities Prepare and organize job files and complete internal quality reviews upon job completion Prepare job estimates and billing invoices Answer phone calls Coordinate crew and job scheduling Assist in employment recruiting activities Office administrative duties such as preparing email and written correspondence Perform detailed and accurate data entry Ensure the office is adequately stocked with supplies and materials Assist other departments, as needed Position Requirements 2+ year(s) of administrative or office-related experience Experience with billing, quality assurance, and scheduling a plus Experience in service industry environment a plus Possess polite, confident, and excellent customer service skills, including listening and questioning skills Excellent organizational skills, ability to multi-task and strong attention to detail Capability to work in a fast-paced, team-oriented office environment Proficient in Office software, such as Google Workspace, calendar, etc… Ability to learn new software, including Xactimate® and proprietary software Minimum of HSD/GED Hours 40 hours/week, flexible to work overtime when required Pay Rate Competitive pay based on experience Servpro of Bordentown/Pemberton is an EOE M/F/D/V employer Each SERVPRO® Franchise is Independently Owned and Operated. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.