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Active Hybrid Multiple Locations Posted · 19.10.2026 USAJOBS

Workforce Program Specialist (0343)

Federal Acquisition Service

As a Workforce Program Specialist you will serve as a Senior Program Analyst, responsible for providing expert analysis on a variety of subject matter, and for initiating and/or leading projects involving the evaluation of programs and operations. Location of position: This position will be located in General Services Administration, Federal Acquisition Service (FAS), Office of Shared Services Delivery We are currently filling one vacancy, but additional vacancies may be filled as needed. Position can be filled in any of the following locations: Washington, DC; Kansas City, MO; Fort Worth, TX; Lakewood, CO; Tacoma, WA; Atlanta, GA; New York, NY; Boston, MA; San Francisco, CA; Philadelphia, PA, Chicago IL except for the following locations: Orlando, FL, Tampa, FL, San Antonio, TX, Houston, TX, Norfolk, VA, Raleigh, NC. These locations can only be filled by current GSA employees who are already assigned to a building, and working within the specific locations for which they are applying and are not required to move if selected. As a Workforce Program Specialist, you will be responsible for the following duties: Plans and provides technical direction to complex projects requiring evaluation and identification of a variety of operational problems, including those related to human capital, organizational structure, and workforce efficiency, evaluating alternative solutions and recommending appropriate actions. Prepares and/or conducts briefings for higher level management to explain the specific analysis of subject matter, as well as to provide recommendations or action plans and provide guidance and/or direction for implementation, which often include strategic workforce solutions or organizational development initiatives. Conducts comprehensive studies of complex workforce programs to measure operational efficiency. Serves as an authoritative advisory liaison on workforce management activities, providing guidance on performance management, employee awards, recruitment efforts, position description updates, etc. Serves as the principal expert advisor to executive management on workforce optimization strategies. Leads cross-functional working groups dedicated to change management and organizational redesign. To evaluate your qualifications, your resume must clearly demonstrate how you meet the specialized experience described below. Your resume must not exceed two pages. To ensure your qualifications can be fully evaluated, we recommend including the following information: Name, address, telephone number, email address; Job Title (if Federal Service, provide series and grade; if not in GS plan, provide GS equivalent grade); Relevant work experience—should include employer name, job title, start and end dates (month/year), the number of hours worked per week and descriptions that explain how you meet the required qualifications in the job announcement. Education, certifications or licensures—If the job announcement requires any education, certifications or licensures, make sure to include the required information and any required documents like transcripts. Your resume should contain enough information to make a valid determination that you fully meet experience requirements for each grade level you are applying to. If you do not provide enough information for us to determine your qualifications, you may be rated ineligible. If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume. The GS 13 salary range starts at $106,437 per year. To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service. Specialized experience is defined as: experience in supporting workforce programs aligned with organizational goals in maximizing productivity while minimizing cost. This experience includes the following: Applying qualitative and quantitative methods (such as administrative data analysis, trend analysis, identifying skill gaps, surveys) to evaluate program operation's effectiveness and management objectives. Advising on workforce planning recruitment processes, human capital strategies and structure to ensure regulatory and operational compliance. Coordinating with the human resources staff to ensure management adherence in workforce management operations. Monitoring workforce performance, initiatives, and/or hiring metrics to optimize structure directly supporting the agency's mission, strategic priorities, and operational needs. If selected, you must meet the following conditions: Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non­Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service. Serve a one year probationary period, if required. Undergo and pass a background investigation (Tier 2 investigation level). There is no education substitution for this position.
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