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Active On-site Belle Chasse, LA Posted · 16.10.2026 LinkedIn Jobs US

FULLTIME RETAIL SUPERVISOR-FULL BENEFIT PACKAGE!

NAVY EXCHANGE SERVICE COMMAND (NEXCOM)

As a Retail Supervisor, you will be the face of our company to associates and customers alike. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. You will also be a team leader to the associates, ensuring the work environment is positive and productive. Through a continuous learning environment, you will stay current on our products and articulate our purpose in an educational, insightful, and professional manner. Have a positive and outgoing nature that enjoys serving others and making a positive impact on the organization. Duties And Responsibilities Customer Service • Proactively engage and make a connection with customers. • Asking questions and listening to customers' needs. • Directing customers to merchandise, informing them about upcoming events, promotions, mobile offers, and STAR card. Provide premier customer service • Cooperate and build positive, inclusive, and respectful relationships; take accountability for your own actions and outcomes. Organization • Maintaining store appearance. Sales • Cross-selling products and knowing the layout of the store. • Make suggestions to customers on the latest trends and current promotions based on the customer's individual needs. • Upselling products • Learning product features, keeping up with the latest trends, leveraging company tools and technology to confidently provide the customer with product knowledge specs. Using a Point-of-Sale system to process cash exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to the customer. Completing various forms of paperwork, reports, and reconciliation. Inventory • Be the keeper of merchandise, complete all inventory processes, and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories Responsible for the security of cash, fixed assets, and merchandise inventory. Providing direction on assignments, including prioritizing projects, tasks, managing merchandise and inventory. Dependability • Adherence to assigned work schedule. Accurate and complete follow-through on work assignments. Supervisory Requirements • Provides effective leadership, demonstrates ability to direct, train, and motivate associates, and sets a positive example. Responsible for providing coaching and feedback timely and professionally. Provides direction, work assignments, training to sales associates, and provides input to the Department Manager on associate performance. May open and close locations. Other Duties as assigned Qualifications Product Knowledge- Moderate level of knowledge of products and merchandise. Provide training documentation to sales associates on product features. Experience: 1-2 years of Retail or relevant work experience required and 1 year of lead or supervisory experience preferred. Communication Skills: Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. Mathematical Skills: Basic math functions such as addition, subtraction, multiplication, and division. Ability to use a calculator and calculate percentages and ratios. Must be able to make change in American monetary units. Reasoning Ability: Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. Ability to defuse escalated exchanges and create a win-win situation. PHYSICAL DEMANDS WORK ENVIRONMENT: This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50 lbs. in some departments. Work is typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS: Enthusiastic, friendly, and energetic with a desire to provide outstanding service. WORK HOURS: Available to work a variety of hours, which may include early mornings, evenings, weekends, and holidays. General Experience 1 year of responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. And Specialized Experience 1 year of progressively responsible experience in retail sales performing the kind of duties which constitute the principal work of the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Study completed in a college, university, or junior college above the high school level may be substituted based on one-half academic year of study for 6 months of experience. At any level, specialized experience may be substituted for required general experience. Candidates must have demonstrated in their work experience or training that they possess or have the potential to develop the qualities of successful supervision. Primary Location United States-Louisiana-Belle Chasse Organization Belle Chasse Main Store Schedule Full-Time (35 + hours) Unposting Date Oct 26, 2026, 11:59:00 PM
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