Education Technician

The John D. Dingell VA Medical Center in Detroit, Michigan is recruiting for an Education Technician. The incumbent will serve as a Education Technician, with the organizational title of Simulation Technician, with Education Service and provides comprehensive administrative, fiscal, procurement, education, orientation, and technical support for facility education programs. The position will report to the Designated Learning Officer. The major duties of the Education Technician (organizationally referred to as the Simulation Technician) include, but are not limited to: Maintaining program calendars, schedules, files, databases, training records, attendance documentation, reports, correspondence, and other education-related records. Collecting, entering, tracking, reconciling, and reporting program data used to evaluate workload, training participation, utilization, expenditures, and other program performance measures. Assisting Education Service leadership with special projects, recurring reports, data calls, surveys, inspections, accreditation activities, and other program requirements. Serving as a purchasing and procurement support resource for Education Service and coordinating the acquisition of educational supplies, equipment, training materials, services, subscriptions, and other approved requirements. Preparing, processing, and tracking VA Form 2237, Request, Turn-In and Receipt for Property or Services, for Education Service purchases and procurement actions. Tracking procurement actions from initiation through completion and follows up on outstanding requests, approvals, obligations, orders, receipts, invoices, and other required actions. Coordinating with Human Resources, Education Service leadership, presenters, service lines, subject-matter experts, and other stakeholders to establish and maintain the New Employee Orientation (NEO) schedule and program requirements. Scheduling orientation dates, classrooms, conference rooms, virtual meeting resources, audiovisual equipment, presenters, and other resources necessary to conduct NEO. Maintaining and distributing NEO agendas, schedules, presentation materials, participant information, instructions, and other orientation resources. Monitoring attendance and completion of required NEO activities and maintains appropriate documentation in accordance with established facility procedures. Coordinating, setting up, testing, and maintaining simulation equipment, manikins, task trainers, and audiovisual resources for clinical training and competency assessments. Providing technical and logistical support for simulation activities, including scenario preparation, troubleshooting, inventory management, equipment cleaning, and storage. Work Schedule: Monday • Friday, 8:00am-4:30pm Telework: Not eligible for telework. Virtual: This is not a virtual position. Position Description/PD#: Education Technician/PD9450700 Relocation/Recruitment Incentives: Not Authorized. Critical Skills Incentive (CSI): Not Approved. Permanent Change of Station (PCS): Not Authorized. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/13/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. We cannot verify time-in-grade based only on the grade and step you are currently on. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: assisting with and/or facilitated the creation, implementation, maintenance, and analysis of tracking systems to monitor individual training programs; assisting with and/or facilitated the application of adult learning concepts and training employees on the use of educational systems; assisting with and/or facilitated/served as learning management system administration, including training users and local administrators, providing help desk support, managing user accounts, troubleshooting technical issues, maintaining databases, and managing educational records; using numerous software applications, e.g., Microsoft Word, Microsoft Excel, Microsoft Outlook; supporting office operations and producing a variety of documents such as letters, reports, spreadsheets, etc.; assisting to identify issues and problems and implementing alternative solutions based on expert knowledge; and assisting with collecting, compiling, and/or tracking data and statistical information in support of program operations. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a master's or equivalent graduate degree which is directly related to the Education Technician position, or 2 full academic years of progressively higher-level graduate education leading to such a degree, or an LL.B. or J.D., if related to the work of this position. The education must be in a course of study that directly reflects the job-related KSAs/competencies necessary to satisfy the minimum qualification and perform the duties of the position. (Transcripts must be submitted). OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond GS-07. Only graduate education in excess of the amount required for the next lower grade level, GS-07, may be used to qualify applicants for positions at grade GS-9 and must be directly related to the Education Technician position. The applicant's first year of graduate study is not qualifying for GS-9. Note: Current, permanent VA employees must submit a SF-50 dated in 2026 to receive consideration as a federal employee. You may obtain a copy of your SF-50 from your eOPF. Failure to provide this will exclude you from your claimed eligibility and will result in disqualification. ATTENTION: You may need to submit more than one SF-50 if we cannot verify you meet time-in-grade (TIG) by your most recent SF-50. For example, if your most recent SF-50 is a General Adjustment or change in data element, we need your 2026 SF-50 and another SF-50 to verify TIG. Examples of SF-50s for TIG verification include your last within-grade increase or promotion to highest grade held. Promotion shows when you started the grade level and a within-grade increase verifies you were at that grade level for at least one year. Failure to provide a SF-50 dated in 2026 to prove area of consideration eligibility and another SF-50(s) to verify you meet the TIG requirement will result in you being disqualified. We cannot verify time-in-grade based only on the grade and step you are currently on. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. You must be a U.S. Citizen to apply for this job. To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959. Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.