NEMT DRIVER

Company Description Better Choice Transport, LLC is a growing non-emergency medical transportation (NEMT) provider dedicated to safely and reliably serving individuals who need assistance getting to healthcare appointments. The company focuses on professional, punctual, and courteous service to support the well-being and independence of its passengers. Better Choice Transport, LLC emphasizes safety, respect, and high-quality customer care in every trip. Team members are expected to uphold ethical standards and contribute to a supportive, inclusive work environment. Role Description The NEMT Driver role at Better Choice Transport, LLC is a full-time, on-site position based in Euclid, OH. The driver is responsible for safely transporting passengers to and from medical appointments, clinics, hospitals, and other approved destinations, following all traffic laws and company policies. Day-to-day tasks include assisting passengers in and out of vehicles as needed, maintaining a clean and well-presented vehicle, and ensuring timely pick-ups and drop-offs. The driver will communicate clearly with dispatch and passengers, complete trip documentation accurately, and report any incidents or maintenance needs promptly. This position requires a professional, patient, and compassionate approach to serving passengers of diverse backgrounds and mobility levels. Qualifications Demonstrated proficiency in truck driving or commercial vehicle operation; experience with CDL Class A or similar commercial licensing is preferred. Strong communication and customer service skills to interact respectfully and effectively with passengers, healthcare staff, and dispatch. Reliable, well-maintained truck or vehicle suitable for passenger transport, or willingness to operate company-provided vehicles. Valid driver’s license with a clean driving record; ability to meet all local and state transportation requirements. Ability to safely assist passengers with varying mobility needs, including use of seatbelts, mobility aids, and securement devices when applicable. Dependable, punctual, and able to follow schedules and route instructions with minimal supervision. Basic knowledge of Euclid, OH and surrounding areas, or ability to use navigation tools effectively. High school diploma or equivalent is preferred; prior experience in NEMT, medical transport, or professional driving is a plus.