Account Manager

At Devotel , we are one of the leading players in the telecommunications industry, delivering high-quality Voice and SMS communication solutions worldwide. Our portfolio includes wholesale SMS and voice services, connecting operators and partners across the globe. We are looking for a dynamic and highly proactive Account Manager to join our international Sales Department. We don’t evaluate our candidates based on years of experience; instead, we are looking for the right mindset • someone who is agile, confident, and ready to thrive in a fast-paced telecommunications environment. What You’ll Do Take ownership of existing accounts, fostering long-term strategic partnerships and driving continuous account growth. Serve as the primary commercial liaison for international clients, maintaining high-level professional communication via email and virtual meetings. Act as a key mediator during operational or commercial escalations, utilizing strong negotiation and crisis management skills to resolve complex issues while safeguarding client trust. Prepare comprehensive commercial proposals, draft agreements, and analyze complex sales metrics to support strategic objectives. Proactively conduct market research to identify new opportunities, and subsequently schedule and lead introductory business development meetings within the telecom domain. Cross-collaborate seamlessly with internal technical and operational departments to guarantee end-to-end service delivery. Maintain meticulous records of commercial activities, account health, and sales pipelines within the corporate CRM system. Desired Skils Bachelor’s degree in Business Administration, Economics, Engineering, or a related field. Strong analytical thinking skills with a solid grasp of numbers, margins, and commercial dynamics. Capacity to evaluate multi-dimensional problems, process information rapidly, and make swift, logical decisions. Highly proactive and confident communication style, equipped to engage easily with diverse stakeholders and build strong professional relationships. Excellent situational awareness and negotiation skills, with the ability to tactfully manage difficult situations, steer conversations constructively, and pivot strategies when necessary. A genuine eagerness to learn and build a career in the dynamic, international telecommunications industry. Strong interest in telecommunications, international business, and continuous learning. Excellent command of written and spoken English. Why Join Us? Real learning and career development opportunities in an international working environment. A structured mentoring process with experienced industry professionals. Opportunity to take part in exciting and impactful global projects. A collaborative, dynamic, and supportive work environment. Meal support to make your workdays more comfortable. Access to sports and wellness benefits that support a healthy lifestyle.