Technical Product Manager / Engineer

ABOUT THE ROLE This role sits at the intersection of product strategy, AI development, and customer outcomes for a cold chain logistics orchestration platform used by major pharmaceutical manufacturers and logistics providers. You will own the roadmap for core platform modules and a growing roster of AI agents that help planning, logistics, and quality teams automate compliance decisions and act on real-time recommendations. The work has real stakes: your product directly influences whether temperature-sensitive medicines and therapies arrive usable. WHAT YOU'LL DO • Own and drive the roadmap for core platform modules and AI agents, including live risk, data summary, lane risk, documentation, and LSP management agents. • Ship agentic features with a clear contract: agents surface context and reasoning, execute only what users delegate, and log every action for audit. • Spend meaningful time with customers in pharma logistics, QA, and supply chain ops, translating regulated, complex workflows into simple, shippable product. • Collaborate daily with engineering, design, data science, and ML to deliver AI features grounded in the platform's data and knowledge layers. • Define success in concrete terms, such as decisions automated, hours returned, and releases accelerated, and measure it consistently. WHAT WE'RE LOOKING FOR • 5 or more years of product management or product engineering experience, with at least 2 years building AI/ML-powered B2B SaaS products. • Hands-on technical foundation sufficient to engage credibly with engineering and AI/ML implementation details; a primarily managerial background without technical depth is not a fit. • Working fluency with LLMs, agentic architectures, and retrieval-augmented generation (RAG), with the discipline to avoid shipping AI for its own sake. • Hands-on experience with React or full-stack web development; a primarily mobile-only background is not sufficient. • Proven experience owning product roadmaps and converting messy customer needs into clear software requirements. • Track record of defining and measuring concrete product KPIs and outcomes. • Customer-facing discovery experience with logistics, quality, or supply chain operations users. • Experience in cold chain, pharma logistics, or GxP-regulated products is a strong plus. • Must be currently authorized to work in the United States; visa sponsorship is not available. COMPENSATION & BENEFITS Salary range: $170,000 to $200,000 USD annually, plus equity. Additional benefits include five weeks PTO and full health coverage. Visa sponsorship is not available. LOCATION Fully remote, open to US-based candidates only.