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El Paso, TX
Posted · 03.10.2026
LinkedIn Jobs US

# Call Center - Customer Support

Fred Loya Insurance Agency

Brief Description Call Center Representative – Claims Support Assist customers with starting new accident claims Provide professional, friendly service on every call Answer Questions About Estimates And Next Steps Offer available inspection options Enter information quickly and accurately using multiple systems Support the team with additional tasks as needed What We’re Looking For Strong typing and computer skills Ability to thrive in a fast-paced environment Clear, professional communication Requirements Requirements & Qualifications Computer literate (basic to intermediate skills) Strong typing and data-entry ability Bilingual (English/Spanish) preferred Excellent verbal communication; professional, assertive, and customer-focused Able to thrive in a fast-paced, high-volume environment Consistent record of strong performance and reliability Ability to follow established procedures accurately Flexible schedule and reliable transportation Dependable in adhering to assigned work schedules Previous Customer Service Experience Preferred High School Diploma required Summary Summary – Claims Support Agent We’re seeking a reliable, customer‑focused Claims Support Agent to assist callers in a fast‑paced environment. Candidates should be computer‑literate, strong communicators, able to follow procedures, and comfortable handling high call volumes. Bilingual (English/Spanish) skills, flexible availability, and dependable transportation are helpful.

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