Leasing & Live It Specialist (Leasing Consultant)

Leasing Consultant | Job Overview  At Hawthorne, Leasing Consultants are known as Leasing & Live It Specialists—the face of the  community and ambassadors of our Live It culture. This role is all about creating standout  experiences and meaningful connections. Whether you’re leading engaging apartment tours,  planning resident events, or responding to daily inquiries, your goal is to ensure every prospect and  resident leaves feeling welcomed, supported, and excited to call Hawthorne home.   Leasing Consultant | Job Functions  Create Exceptional First Impressions  Greet prospective residents with warmth and professionalism   Conduct personalized apartment tours that highlight the lifestyle and value of the  community   Respond to phone, email, and web inquiries promptly and thoroughly   Drive Leasing Success  Convert leads to leases through follow-up, relationship-building, and deep understanding  of resident needs   Complete leasing applications, verifications, and new move-in paperwork accurately  • Contribute to community occupancy and renewal goals   Foster Resident Relationships  Coordinate and attend resident events and community engagement initiatives  • Respond to resident questions and concerns with empathy and efficiency  Promote a clean, welcoming environment by helping maintain office and common areas   Build Brand & Community Awareness  Assist in marketing the property through social media and Community outreach  • Stay informed on local market trends and competitor properties   What Makes Someone SOAR in This Role?  Positive Attitude: Enthusiastic, passionate, and driven within their day-to-day operations. Clear Communicator: Confident in-person, over the phone, and online  People Service & Customer-Focused: Daily commitment to providing excellent service by  embracing our Live It culture of kindness, community and connection.   Persuasive: Naturally influential with a talent for connecting with people, overcoming  objections, and inspiring prospects to choose Hawthorne as home.   Willingness to Learn: Embraces the ability to be coached on Hawthorne standard Live It  practices ensuring our communities receive excellent support.   Hawthorne is an equal opportunity employer.