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On-site
Cary, NC, United States
Posted · 25.06.2015
SmartRecruiters (US)

# Project Manager

Ktek Resourcing LLC

SDM (1.) P&L responsibility Expansion of services to fill all gamut’s of infrastructure-increase breadth. Focus on project opportunities and transformation initiatives . ITIL process definitions and implementation . Automation in service delivery . Resource management Utilization . Billing Management reporting . Conduct regular in depth service and process audits. Employee retention, motivation and training . Focus on grooming people from L1 to L2, L2 to L3 within select timelines . Value add to customer-YOY by working closely with the Transformation and Consulting group for: Architecture gap assessment studies Implementation of new technologies . Consolidation/virtualisation opportunities . Reduce business impact of outages . Cost savings through better solutions . Enhance operational efficiencies Overall SLA management – Operation interaction with technologies Lead / Service Owner . Overall Customer and Employee Satisfaction. 8326034697 you can Reach me at All your information will be kept confidential according to EEO guidelines. K-Tek’s core business is into temporary staffing, permanent placement and volume hiring. Since inception of our staffing solutions has grown multi-fold with global offices. We know what works best for our clients and what doesn’t. This is the key differentiator and this is how we edge over the competition.

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