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Active
On-site
Farmington, CT
Posted · 28.09.2026
LinkedIn Jobs US

# Strategic Account Manager

CXM Group, Inc.

About CXM Group CXM Group has built a lending platform that helps banks generate more revenue and retain more customers. The product and our initial market approach are proven. Now we're building the sales organization that will bring the platform to banks nationwide, market by market, starting in Connecticut. About the Role We're hiring a relationship-driven Strategic Account Manager to launch and grow our platform in Connecticut, our pilot market before expanding across all 50 states. This role is closer to a key account manager or wealth advisor than a pure hunter. The groundwork for the market is laid. Your job is to land, expand, and grow what we've already started. You'll build a territory from the ground up, working alongside senior banking leadership and the commercial bankers and loan originators on their teams to bring a revenue-generating, customer-retention platform to life. As our first sales hire in Connecticut, you'll also help shape the playbook as we scale nationally. What You'll Do Drive referral and participation activity , including shepherding inbound deal referrals to your bankers through a relationship-first approach Build relationships with commercial bankers and loan originators , show them how CXM makes their job easier Translate the platform for non-technical audiences , explaining how it works in plain, credible terms Earn the next conversation. Build enough credibility in the first meeting to get introduced deeper into the organization Use your credit knowledge to give sharp, credible answers that keep doors open as you move from one stakeholder to the next Run a land-and-expand motion: activate an account, then grow usage and volume within it, from zero to 100 activations and beyond Travel about 50% to build in-person relationships. The early stage is face-to-face by design. Strong remote skills will matter once you're maintaining and growing referral and deal flow within a bank Who You Are You have some banking experience, ideally in lending, appraisal, or lending services, enough to speak the language and know credit You're comfortable across the sophistication spectrum. Bankers range widely in experience, and you can establish credibility with each of them from day one You're a strong closer who also knows how to nurture and grow an account over time You're outgoing, tenacious, and resourceful, finding creative ways to get in front of people and treating "no" as "not yet" You're comfortable building relationships with senior, hard-to-reach audiences like bank executives and lending leaders You read a room well and adapt. Every bank, stakeholder, and deal is different You understand organizational dynamics inside complex enterprises You're genuinely curious about banking and lending, or highly motivated to learn fast Early-career candidates are welcome. We're looking for someone coachable and hungry. Mindset matters as much as skill set: this role is about curiosity, reading rooms, and making genuine connections across the organization. Why CXM Group? You'll be the first sales hire in a market that's about to scale nationally, with the chance to shape the playbook as we expand across all 50 states. This role is built for someone who wants ownership early: not a scripted sales process, but room to be innovative in how you connect with people and think on your feet. We want to train and mold the right person, not fit someone into a rigid mold that already exists. What We Offer Competitive base salary + bonus + equity Hybrid work environment, 3 days a week in our Farmington, CT office The chance to join a growing startup on the edge of accelerated growth. We have fun while building a high-tech, high-growth company together Equal Opportunity Employment CXM Group Inc. is an Equal Opportunity Employer. We believe no one should be discriminated against because of their differences, including age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.

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