SAP Solution Manager Functional Consultant

Technical/Functional Skills : Strong functional knowledge of SAP Solution Manager with at least 1 end-to-end implementation project and 2 support projects as a Solution Manager Functional SME for following areas Incident Management (IT Service Management) Change Request Management (ChaRM) Managing Solution Manager Projects and Blueprint Integration with ARIS Strong knowledge of various Solution Manager Features In depth configuration expertise of Incident Management process and IT Service Management features in Solution Manager Configuration knowledge of Change Management process (ChaRM), Project Management, Quality Gate Management, integration with HP-ALM and ARIS. Knowledge of SAP CRM Service Module is an added advantage. Experience Required : Experience as the Solution Manager Functional SME in at least 2 Incident Management implementations Experience with all aspects of Solution Manager implementation including, but not limited to, gathering requirements, designing the future state operations solution, as well as supporting testing and post implementation activities Experience with gap analysis and strategic roadmap/blueprint development for Solution Manager Extensive experience in Onsite-Offshore working model. Bachelor or higher Job Status: Permanent Share the Profiles to mdanish(at)1stitsolutions.com Contact: 703-349-1004 Keep the subject line with Job Title and Location First IT Solutions