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On-site
Indianapolis, IN
Posted · 28.09.2026
LinkedIn Jobs US

# The Fontana Hotel - Front Desk Agent

Aimbridge Hospitality

Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine. Key Skills/Responsibilities Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable. Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly. Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings. Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork. Education & Experience High school diploma or equivalent; experience in a hotel or related field preferred. Familiarity with hotel management software and Microsoft Office suite. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Property Information Delta Hotels by Marriott Indianapolis East creates a seamless full-service hotel experience that has been thoughtfully designed with the essential needs of the frequent business traveler in mind. We focus on the details that really matter and provide smart valued services and amenities including fast free Wi-Fi and free bottled water. A memorable hotel located just a few minutes from Downtown Indianapolis. Our premier hotel is situated just minutes away from Lucas Oil Stadium and other exciting locales. Taste a variety of popular entrees at our on-site restaurant featuring fresh Indiana ingredients daily. Our hotel is connected via covered walkway to the Indianapolis Marriott East which also offers 26 event venues with a variety of spaces ideal for any occasion. Whatever brings you to Indianapolis, our Indiana hotel is ready to make your stay a success.

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