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Active Hybrid Washington, District of Columbia Posted · 24.09.2026 USAJOBS

Knowledge Management and Information Specialist

Federal Deposit Insurance Corporation

This position is located in Division of Depositor and Consumer Protection, (DCP) and is responsible for providing administrative support in the implementation of strategies to manage knowledge and information as a strategic asset. Additional selections may be made from this announcement to fill identical vacancies that arise later. At the full performance level, major duties include: Advises in the development, implementation, and evaluation of DCP's Knowledge Management Program. Support the initiation of the development of training, various communications, or other efforts to support DCP goals and initiatives, and to advise in the assessment of the effectiveness of these efforts. Supports a wide range of administrative functions including but not limited to activities related to processing and managing Professional Learning Accounts (PLA) for DCP personnel; reviewing; addressing and managing requests and information populated in the DCP KMP Mailbox; carrying out administrative tasks related to the production of RAC calls and other similar knowledge sharing events; and reviewing, editing and publishing a wide range of publications including DCP Bulletins and other recurring publications. Conducts activities to support DCP's communication program to notify staff of changes in regulations, procedures, guidance, or training opportunities. Coordinates with the DCP Intranet Coordinator to ensure that the DCP website, regulatory calendars, and resources are updated and accurate. Supports the development, implementation, and assessment of DCP learning and development initiatives. Provides administrative support that assists in carrying out the Division's innovation and technology-based solutions initiatives to be responsive to the various internal communication needs and fast cycle learning that will allow delivery of information at the right time to the right audience. Takes on a lead role on assigned tasks related to the implementation of innovative and technology-based solutions. Qualifying experience is credited from private and public sectors, including paid and unpaid service (e.g., Peace Corps, AmeriCorps). Volunteer service builds competencies that translate to paid work. You will receive credit for all qualifying experience. See OPM's General Schedule Qualification Standards for details. CG-11: Applicants must complete one year of specialized experience equivalent to the CG/GS-9 level or above in Federal service. Specialized experience is defined as: assisting in implementing strategies to support in the identification, management, and sharing of knowledge and information assets; drafting and editing a wide range of publications such as bulletins and newsletters; and assisting senior employees with answering and/or researching inquires related to knowledge and information matters. OR Applicants must possess a Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to such a degree or an LL.M., if related. OR A combination of graduate level education beyond a master's degree or equivalent graduate degree and specialized experience as described above that together meet the qualification requirements for this position. CG-12: Applicants must complete one year of specialized experience equivalent to the CG/GS-11 level or above in Federal service. Specialized experience is defined as: assisting in implementing strategies to support in the identification, management, and sharing of knowledge and information assets; drafting and editing a wide range of publications such as bulletins and newsletters; answering and/or researching inquires related to knowledge and information matters; and applying communication methods and technologies to disseminate information. Applicants must have met the qualification requirements within 30 calendar days of the closing date. Interagency Career Transition Assistance Program (ICTAP) eligible applicants must earn 85 or higher on the online assessment to be determined "well qualified." For information, see, FDIC CTAP/ICTAP. Resume Content Required for Qualification Determinations For each position on your resume, include: Employer name; Title; Series and grade (federal jobs only); Start and end dates (month/year); Hours per week; Relevant experience supporting your specialized experience responses. Education information Name of school/institution Completion date Degree type Grade point average (GPA) Important: If your resume is missing these details, your application may be marked incomplete, and you might not be considered for this job. Do not copy/paste duties or specialized experience from this announcement into your resume; that will not be considered a demonstration of your qualifications. See requirements stated under Qualifications.
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