Technical Support

Position Details: Job Title: Technical Support Location: Flagstaff AZ 86001 Duration: 6+ months (Strong possibility for an extension) Role and Responsibilities: • This position will support customers on the ADOTs network; fix computer related problems; troubleshoot network, software, and hardware problems; research and implement potential solutions; install and configure PC hardware, software, and other peripherals and assist with assigned project tasks; requires statewide travel. Qualifications and Education Requirements: • Bachelors degree in an Information Technology related field or two (2) years of related work experience within a medium to large enterprise environment (2,000+ users). • An equivalent combination of education and related experience beyond the minimum requirements may substitute for the experience requirement on a year-for-year basis. • Additional year’s directly related experience may substitute for the minimum education requirement. Required Skills: • Experience in LAN/WAN administration and supporting end users • Troubleshooting/repairing PCs and related hardware • Supporting Window 7 and related computer equipment in an Ethernet and wireless environment • Configuration, maintenance, and administration of Microsoft servers. • Organization and time management skills. • Interpersonal, oral and written skills with the ability to present complex technical subject matter to management. • Must have a current AZ driver’s license with a good driving record. Preferred Skills: • Microsoft Windows 7/Server/AD/ Certification(s) All your information will be kept confidential according to EEO guidelines.