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United States
Posted · 20.09.2026
Greenhouse (US)

# Lead Business Systems Engineer

Dragos

At Dragos, the mission is personal. The systems we protect deliver the water you drink, power your home, and keep the hospitals your community depends on running. Those critical infrastructure systems that power our civilization around the world are under attack every day by adversaries. When those systems fail, people are&nbsp;immediately&nbsp;at risk.&nbsp;We are the global leader in&nbsp;xOT&nbsp;cybersecurity, combining technology, threat intelligence, and expert services. The people here chose this work because they understand&nbsp;what is&nbsp;at stake. Here, you will find a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust. If safeguarding the systems that protect your family, friends, and community is the kind of work that matters to you, you are in the right place.&nbsp;About the Role:&nbsp; In Revenue Operations, our mission is to give the go-to-market organization systems it can trust — fast to use,&nbsp;accurate&nbsp;by default, and built to scale ahead of the business. The Business Systems team owns&nbsp;the platforms&nbsp;that carry a deal from first touch to booked order.&nbsp; We’re&nbsp;looking for a Lead Business Systems Engineer to build in that lead-to-order stack: marketing automation, sales engagement, CRM,&nbsp;quoting&nbsp;and deal management, contracting and e-signature, and the handoff into ERP and billing. You&nbsp;won’t&nbsp;own the target architecture —&nbsp;you’ll&nbsp;know it&nbsp;cold&nbsp;and&nbsp;build&nbsp;inside it. That means designing and shipping complex applications and solutions on Salesforce and connected platforms, standing up integrations that hold under load, and taking on the technical debt that slows everyone else down. This is a hands-on role: your&nbsp;week&nbsp;ends&nbsp;with something in production, not a diagram.&nbsp; Responsibilities:&nbsp; Know our&nbsp;lead-to-order&nbsp;architecture better than anyone&nbsp;— data models, integration patterns, automation, and security model — and&nbsp;build within it rather than around it&nbsp; Design and build complex applications and solutions on Salesforce and connected platforms — declarative automation, Apex and Lightning components where&nbsp;warranted, and supporting data models&nbsp; Take on our most critical technical debt: untangle brittle automation,&nbsp;consolidate&nbsp;redundant objects and fields, and replace workarounds with designs the next engineer can maintain&nbsp; Serve as technical lead on the build for&nbsp;cross-functional systems projects&nbsp;— requirements,&nbsp;testing, and&nbsp;cutover&nbsp;—&nbsp;including platform migrations and new tool rollouts&nbsp; Build&nbsp;and&nbsp;maintain&nbsp;the integrations and APIs that move data between marketing, sales, contracting, and finance systems — and keep them observable, tested, and documented&nbsp; Build to our governance and security standards: environment strategy, release management, and&nbsp;logical data segmentation (role-based access, field-level security, routing) for regulated and federal business&nbsp; Partner with Sales, Marketing, Finance, Legal, Customer Experience, and IT Security to turn&nbsp;process requirements into&nbsp;working solutions&nbsp;— and&nbsp;flag&nbsp;when a request solves today’s problem at tomorrow’s expense&nbsp; Build with AI capabilities inside&nbsp;GTM workflows — agents, CRM-connected assistants, and automation — with the validation discipline to make their outputs decision-ready Act as a senior technical resource for the Business Systems team — hands-on troubleshooting,&nbsp;code&nbsp;and&nbsp;config review, and raising the bar on documentation&nbsp;and change management Qualifications:&nbsp; 8+ years building business systems or GTM platforms, with deep hands-on work in&nbsp;a lead-to-order or quote-to-cash stack&nbsp; Deep Salesforce&nbsp;build&nbsp;expertise&nbsp;— Sales Cloud&nbsp;required;&nbsp;Apex,&nbsp;Lightning components,&nbsp;CPQ, and&nbsp;Platform Developer&nbsp;certifications a plus&nbsp; Hands-on development&nbsp;as your primary&nbsp;skill: declarative automation, Apex or equivalent, REST/SOAP APIs, and integration platforms or middleware&nbsp; Working fluency across the adjacent stack: marketing automation, sales engagement, CLM/e-signature, and ERP integration patterns&nbsp; A track record&nbsp;of&nbsp;shipping complex solutions and remediating serious technical debt in a live production org&nbsp; Security-minded&nbsp;build habits: role-based access, field-level security, and data segmentation for regulated environments; federal or public-sector exposure a plus Communication range — you can&nbsp;explain a design tradeoff&nbsp;to an executive and a validation rule to an admin, and translate between the two&nbsp; Ownership instincts: you treat the platform like&nbsp;it’s&nbsp;yours, hold a high bar, and move without waiting for permission structures to catch up&nbsp; Genuine curiosity about AI —&nbsp;you’ve&nbsp;built with AI tools, you have opinions about where they belong in a GTM stack, and you want to work somewhere deploying them for real&nbsp; Cybersecurity or OT/industrial industry experience a plus&nbsp; Compensation:&nbsp; Salary: &nbsp;$186,000 Competitive Equity Package&nbsp;&nbsp; Comprehensive Benefits Plan&nbsp; &nbsp; #LI-MM1 #LI-REMOTE&nbsp; &nbsp; &nbsp;Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass a background check as a condition of employment.

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