Customer Support Representative

Customer Service Representative (Onsite) Provide customer support for residential, commercial, and industrial energy customers, with a strong focus on safety. Handle inbound calls, emails, and chats related to propane deliveries, billing , and service . Key Responsibilities Schedule deliveries and maintenance in coordination with dispatch and field technicians. Update and maintain customer records accurately. Process payments and assist with billing inquiries. Resolve customer issues professionally, ensuring high-quality service. Support a strong safety culture through every interaction. Identify and promote additional services that meet customer needs. Qualifications & Skills Customer-focused communication across phone, email, and chat. Accuracy and attention to detail for records and payment processing. Ability to coordinate with internal teams to support safe, reliable service. Professional problem-solving and a service-oriented mindset.