Sales Sr. Manager

Key Responsibilities: Drive B2B CRM sales growth across international markets by identifying, developing, and closing new business opportunities Manage and grow relationships with key accounts to ensure long-term commercial success and client satisfaction Lead end-to-end sales processes, including prospecting, proposal development, negotiation, and deal closure Maintain high standards of CRM data accuracy and pipeline discipline to support reporting and decision-making Analyze sales performance, customer experience trends, and market developments to create strategic sales plays and best practices Stay current on market trends, client services, and competitive developments, and share relevant insights with the team Partner with internal and external stakeholders to ensure customer expectations are met Collaborate with cross-functional and international teams to align commercial priorities with broader business objectives Qualifications: Proven experience in B2B sales, with strong exposure to international sales and/or international account management Experience working with international clients, cross-border teams, or multinational commercial environments Industry experience in CX, call center, or technology is an advantage, but not mandatory Experience in operations, strategy building, and change management is a plus Excellent verbal and written communication skills in English German language skills are a strong advantage and will be prioritized when available Commercially driven and agile mindset with strong problem-solving and decision-making capabilities Strong presentation skills, with the ability to create impactful and executive-ready materials Strong analytical skills, with the ability to turn data into insights, actions, and business recommendations Ability to manage multiple priorities, stakeholders, and deadlines in a fast-paced environment