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On-site
İstanbul, Türkiye
Posted · 13.09.2026
LinkedIn Jobs Türkiye

# Clinical Support Specialist

Surgerii Robotics

Clinical Support Specialist Location: Istanbul / Ankara, Türkiye Employment Type: Full-time Work Arrangement: On-site About the Role We are looking for a Clinical Support Specialist to support our hospital customers during the early stages of market development. This is a hands-on, hospital-facing role . You will work closely with surgeons, operating room staff, and internal teams to ensure the successful adoption and use of our robotic surgical system. Key Responsibilities Act as the primary point of contact for assigned hospitals. Provide on-site and remote support to surgeons and operating room staff. Provide on-site support during surgeries, product demonstrations, and training sessions . Support system setup and basic operational troubleshooting . Coordinate with the technical service team when technical issues arise. Provide training and guidance to clinical users on the proper use of the robotic system. Build strong relationships with surgeons, nurses, and hospital stakeholders . Collaborate closely with Sales, Clinical, Service, and Technical teams . Collect and communicate customer feedback and follow up on service-related issues. Support successful customer adoption and system utilization . Requirements Fluent in Turkish and English ; Chinese is a strong plus. Experience in medical devices, healthcare, or hospital environments . Previous customer-facing or hospital-facing experience . Comfortable working in an operating room environment . Strong communication, coordination, and interpersonal skills. Proactive, hands-on, and able to work independently. Willingness to travel within Türkiye and support hospitals as required. Flexibility to support surgeries and hospital activities outside standard working hours when needed. Nice to Have Experience with capital medical equipment , such as surgical systems, imaging equipment, or robotics. Familiarity with operating room workflows . Experience supporting surgeons or other clinical users . Basic technical understanding of medical devices . Why Join Us Work with cutting-edge surgical robotics technology . Work closely with leading hospitals and surgeons. Gain hands-on experience in robotic-assisted surgery . Develop your career in Clinical, Sales, or Field Service .

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