Administrative Assistant

Company Description AlaniCare is a non-medical in-home care provider that supports seniors in maintaining safe, comfortable, and independent lives at home. The organization focuses on personalized support tailored to each client’s needs, emphasizing dignity, respect, and quality of life. AlaniCare collaborates closely with families to provide dependable assistance and peace of mind. Team members contribute to a compassionate environment where clients receive attentive, reliable care in their own homes. Role Description The Administrative Assistant is a full-time, on-site role based in Bloomington, IN. The Administrative Assistant responds to phone and email inquiries, directs calls, and provides courteous, timely information to clients, caregivers, and partner organizations. This role also manages day-to-day office operations, including organizing documents, scheduling appointments, maintaining client records, and supporting internal communication. Additional responsibilities include preparing basic reports, assisting with billing or data entry as needed, coordinating meetings, and supporting leadership with clerical and administrative tasks. Qualifications Strong administrative and clerical skills, including Administrative Assistance and Clerical Skills. Professional phone etiquette and ability to handle high volumes of calls with Phone Etiquette and clear communication. Effective Communication skills for interacting with clients, families, and team members. Experience providing Executive Administrative Assistance or supporting leadership is beneficial. Proficiency with office software (e.g., word processing, spreadsheets, scheduling tools). High attention to detail, organizational skills, and ability to manage multiple tasks reliably. Commitment to confidentiality and sensitivity when working with senior care information. Previous experience in healthcare, home care, or human services is a plus. High school diploma or equivalent required; additional education or training in office administration is an advantage, with a Bachelor's degree or higher preferred.