Sales Order Management Specialist

To prepare PI (Proforma Invoice) contracts and carry out the related processes in accordance with international trade practices and Company requirements; to control payments and coordinate with the finance department and banks in order to assess risks arising from payment methods such as letters of credit. To support the Sales Manager in confirming customer orders and to coordinate with the relevant manufacturing departments in order to follow up on the production and delivery processes of customer orders. To communicate and coordinate with customers regarding shipment and delivery schedules. To monitor and manage customer payments made through DBS, POS, Tahsildar, bank transfer/EFT and other payment methods; to perform monthly reconciliations and follow up on collections in a timely manner according to the relevant payment due dates. To use, monitor and manage the Tahsildar system. To provide new customers with the necessary training and information regarding order placement and payment/collection processes. To establish and manage customer order files and to ensure that all related information and documents are retained accurately, completely and in an orderly manner. To collect product planning information; to prepare optimization suggestions for the sale of slow-moving or stagnant products and materials, support the development of strategies for inventory clearance and carry out activities aimed at preventing stagnant inventory.