Customer Demand Management Operation Supervisor

Customer Demand Management Operation Supervisor You think it is time for something different? Then you are at the right place! You will be working in an exciting, international environment and contributing personally to the company’s success. Expect exciting projects and versatile tasks, such as: Your Responsibilities Analyzing customer demand and service-related data to identify trends, risks and improvement opportunities. Conducting complaint and root-cause analyses, providing actionable insights to support operational excellence. Preparing and maintaining regular reports, dashboards and KPI analyses. Supporting operational teams with data-driven recommendations to enhance service quality and process efficiency. Collaborating with cross-functional stakeholders to drive continuous improvement initiatives and improve customer experience. Your Profile Bachelor’s degree in a relevant field. Proficient in English. Advanced knowledge of MS Office applications (Excel, PowerPoint). At least 2 years of experience in business analytics, operations, customer service, demand management or a related field. Problem-solving mindset with a continuous improvement approach Your Benefits Flexible working hours schemes and diverse career opportunities. Individual development programs and international perspectives. Modern healthcare services.