Sr. JD Edwards Manufacturing and Distribution Business Analyst

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients. We are PCI. Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI. Main responsibilities: • Utilizing JD Edwards EnterpriseOne (JDE 9.2) to manage Manufacturing, Sales and Distribution processes including customer service, advance pricing, advance warehousing, transportation, EDI integrations and integrations with 3rd party applications. • Collaborating with cross-functional teams to ensure efficient sales and distribution operations (Order to Cash, Procure to Pay). • Configuring and maintaining JDE modules related to Sales and Distribution, such as sales order process setup with and without advance warehousing using RF GEN type of solution, advance pricing, transportation, inventory management, cycle count, product costing etc. • Troubleshooting and resolving issues related to sales and distribution processes within the JDE system. • Setting up the Distribution and Manufacturing Automatic Accounting Instructions (DMAAI) • Providing training and support to end-users on JDE Sales and Distribution functionalities. • Analyzing data and generating reports to monitor key performance indicators and identify areas for improvement. • Participating in system upgrades, tools upgrades and enhancements related to JDE Sales and distribution modules. • Staying updated on industry best practices and trends in manufacturing technology to optimize JDE system usage. • Provide support for primary-use applications and functional areas within the Business Solutions team. • Serve as the primary Subject Matter Expert for your assigned business functions, such as Manufacturing , Sales Order Processing, Transportation, Advanced Warehousing, Maintenance, Purchase Order Processing, Master Data Management, or Supply Chain/Inventory Management. • Continuously develop and enhance your knowledge of business functions to stay current with industry trends and best practices. • Participate in analyzing and designing system solutions. Provide guidance to development teams using a standard SDLC model from Concept through Analysis/Requirements, Development, Quality Assurance, Implementation, and Decommission. • Assess the impact of proposed solutions on the business. Develop use cases to explain and demonstrate business requirements/specifications to the IT team and contribute a business perspective during design reviews. • Apply ITIL-type methodologies to manage functional and technical issues. Handle incident management, assist in technical investigations to identify root causes, and create mitigation plans for user processes. • Analyze and recommend improvements to business processes and technology. Design and execute training for customers, help desk personnel, and system developers on new and existing processes. • Manage issue resolution with appropriate urgency, negotiating and resolving conflicts with customers, helpdesk personnel, and developers. Escalate issues to management and senior leadership as needed. • Independently manage small projects, leading application, infrastructure, and business resources using the SDLC model. • Develop and maintain strong relationships with business and technical partners, as well as customers, to enhance system efficiency and IT support. • Be prepared for both domestic and international travel as required (less than15%). • Perform other projects or duties as assigned. Work Experience and Skills Required • Experience with JD Edwards EnterpriseOne (9.2) supporting ERP applications in a global environment with multiple manufacturing and distribution centers and 24/7 operations (preferably GxP related. • Extensive experience in the Manufacturing, Sales & Distribution modules of JD Edwards 9.2 • Working knowledge of business processes, system development and process improvements • Proficient in gathering business requirements, process flows and use cases • Experience with modeling and mapping as-is and to-be business processes • Excellent verbal and written communication skills • Expert in Microsoft Office • Experience with JD Edwards tools such as Watch List, E1Pages, Orchestrations, Form Extensions, and UDOs. • Familiarity with integrating JD Edwards with third-party software like Anaplan • Experience with Hubble/DAS Reporting. • Knowledge of EDI (Electronic Data Interchange) integrations. • Project Management experience. Qualifications: Bachelor’s degree in information systems, Computer Science, Business Systems, or related field. 7+ years’ experience in ERP operations, support, or application management. 7+ years’ experience working with JD Edwards platforms. Industry recognised Continuous Improvement Qualification. Working Environment: Ability to adjust working hours to meet the needs of the business. As this is a global position the jobholder will be required to travel to other sites and locations globally across the US and abroad. Regulatory/Industry Responsibilities: General The job holder is responsible for adhering to PCI Standard Operating Procedures (SOPs), Health, Safety and Environmental rules, General Data Protection Regulations (GDPR), Good Manufacturing Practices (GMP) and other regulatory guidelines. Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future Equal Employment Opportunity (EEO) Statement: PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.