[Job Radar](https://jobradar.live/) / [Jobs](https://jobradar.live/ilanlar) / Customer CARE Specialist

Active
On-site
Florence, TX
Posted · 01.10.2026
LinkedIn Jobs US

# Customer CARE Specialist

Infinite Dream Technology

Description Staccato proudly serves and employs those who protect and embody American freedoms. We designed our 2011® pistol platform to deliver the World’s Best Shooting Pistols, so that all shooters, experienced and beginner, can become more confident and motivated to reach their next level of shooting excellence. Built in Texas, using only American steel, materials and parts, Staccato stands behind our firearms with a lifetime warranty. When you join Staccato, you join our family of shooters, our pursuit of excellence and our passion for the American way of life. As a fast-growing brand that is expanding its business into new verticals, Staccato offers an environment where you can develop your craft and grow your career alongside other patriots. In fact, 25% of our team are veterans and over 1,300 law enforcement agencies have adopted our 2011® for on duty or off duty carry, including the U.S. Marshals SOG, Texas Rangers, LAPD SWAT and Miami Dade SRT. OUR MISSION We protect freedom. We proudly build the best product possible for those who protect and embody American freedoms. Position Summary Staccato is seeking a CARE Specialist to Field inbound contacts from customers through multiple contact channels including voice, chat, SMS and email in an active environment. Requirements High school diploma or equivalent is required. 1+ years multi-channel contact center experience is preferred. Sales Experience is preferred Strong organizational skills and ability to multitask in an active environment. Outstanding interpersonal skills and empathetic demeanor; able to relate to and work with people well inside and outside the Company. Excellent written and oral communication. Good understanding of Microsoft Office programs (especially Excel, Word, and Outlook) Salesforce and/or CRM experience preferred Experience with data and customer order entry. General comfort learning new software systems as necessary to accomplish goals. Proven ability to be adaptable and prioritize competing demands that will provide the highest customer service and response level. Innovative and solution-minded, Customer Obsessed attitude Knowledge of firearms is a plus. Assist customers with inquiries with a goal for first call resolution for all interactions. Respond to online inquiries using Salesforce in accordance with Company guidelines. Data entry regarding manual order entries and order edits, as required. Coordinate with multiple departments to provide the best customer experience possible. Have a thorough knowledge of the Company’s products, services, and systems. Identify opportunities to enhance the customer experience and/or the Staccato brand. Deliver exceptional customer service through phone, chat, SMS, and email constantly striving to improve the experience for our customers. Maintain a professional appearance and demeanor at all times.

This job was verified from LinkedIn Jobs US. Applications are completed on the original source.

[Apply on the original listing ↗](https://jobradar.live/ilan/cd725b9b-a3ba-4993-b381-52b878dbc266/git)

## Stop searching one by one for roles like this.

Upload your resume or enter your target roles to see your first 3 matches for free.

[Find jobs for me →](https://jobradar.live/uye/kayit)
Your resume is never shared with employers; it is processed only for matching.

Something wrong with this job?

## Similar jobs

[Jobs in Texas](https://jobradar.live/jobs/texas)
· [Customer Service Jobs in Texas](https://jobradar.live/jobs/texas/customer-service) · [Jobs by location](https://jobradar.live/jobs) · [Jobs by company](https://jobradar.live/company)

- [Senior Customer Service Representative](https://jobradar.live/ilan/225c7aba-d448-4bc9-9296-70456c9f1235) Optum · Dallas, TX

- [Call Center CSR III - Customer Service Specialist](https://jobradar.live/ilan/a49a2a43-74e2-4ecb-9dff-ba9e0b9ba4d4) First Financial Bank Texas · Abilene, TX

- [Customer Service Rep](https://jobradar.live/ilan/6e531d39-c54d-4708-a272-492c779bf18e) Lincare · San Antonio, TX

- [Customer Service Representative](https://jobradar.live/ilan/c7b7238c-f670-410d-9495-7208caaa67c8) PLS · San Antonio, TX

- [Customer Service Representative](https://jobradar.live/ilan/0471cdab-4d41-4977-8dd0-c22b527bac7f) PLS · El Paso, TX

- [Remote Customer Service Associate, Temporary](https://jobradar.live/ilan/6dd4619a-cf90-41fd-9dda-318657834968) Encoura · Remote - US, Alabama, Arkansas, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Montana, Nevada, New Hampshire, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, West Virginia, Wisconsin

- [Customer Success Manager](https://jobradar.live/ilan/72474c88-a909-4267-a5b5-9d9e068a7657) Reltio · Texas, Illinois, Colorado, California, Arizona

- [Customer Service Representative](https://jobradar.live/ilan/27e2b2e5-e668-465e-b37a-26894e8e3c9e) PLS · San Antonio, TX