[İş Radarı](https://jobradar.live/) / [Jobs](https://jobradar.live/ilanlar) / Duty Manager - Hilton Istanbul Bomonti Hotel & Conference Center Active On-site Greater Istanbul Posted · 11.09.2026 LinkedIn Jobs Türkiye # Duty Manager - Hilton Istanbul Bomonti Hotel & Conference Center Hilton Job Description Job Title : Duty Manager Work Location : Hilton Istanbul Bomonti Hotel & Conference Center Reporting To : Director of Front Office A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. Responsibilities What will I be doing? Responsibilities As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. A Duty Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Occupy the hotel lobby and other public areas, particularly at busy times Engage Guests in conversation and provide general assistance Manage, record, and resolve promptly all Guest complaints Meet and greet VIP Guests and major corporate clients upon arrival Coordinate the services and special facilities provided to long-stay Guests Understand all credit procedures and ensure they are applied Stay current with all hotel products, services, policies and emergency procedures Monitor Guest satisfaction reports and implement actions to improve results Handle, record and follow through with management issues or emergencies that arise Conduct any Health and Safety procedures, if required, including fire walks, food safety investigations, etc. Qualifications Who are we looking for? Skills Duty Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: A minimum of 2 years of experience as a Duty Manager or in a similar supervisory role within the hotel industry Fluent English; additional languages are an asset. High level of IT proficiency Excellent leadership, interpersonal and communication skills Accountable and resilient Commitment to delivering a high level of customer service Flexibility to respond to a variety of work situations Ability to work on your own and as part of a team Previous experience with Front Office Management Systems Previous experience with cash handling What's in it for me? Career and development opportunities in Hilton Hotels Worldwide Competitive Salary & Wages Private Health Insurance “Go Hilton” • discounted room rates in Hilton Hotels Worldwide for yourself and your family members & friends Indoor Parking Privileges Complimentary Dry Cleaning for Business Attire Monthly Transportation Fee Complimentary Shuttle Bus 50% discount on personal food & beverage consumption in the sister hotels. Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for newly born mothers) 14 days paid paternity leave Opportunity to make a positive impact on environment and community with Travel with Purpose program Specifically, We Look For Demonstration Of These Hilton Values Hospitality • We're passionate about delivering exceptional guest experiences. Integrity • We do the right thing, all the time. Leadership • We're leaders in our industry and in our communities. Teamwork • We're team players in everything we do. Ownership • We're the owners of our actions and decisions. Now • We operate with a sense of urgency and discipline. About Us Join an Award-Winning Workplace Culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work. This job was verified from LinkedIn Jobs Türkiye. Applications are completed on the original source. [Apply on the original listing ↗](https://jobradar.live/ilan/c96c6367-c213-4899-ac04-fafafab401c6/git) ## Stop searching one by one for roles like this. Upload your resume or enter your target roles to see your first 3 matches for free. [Find jobs for me →](https://jobradar.live/uye/kayit) Your resume is never shared with employers; it is processed only for matching. Something wrong with this job?