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Active
Hybrid
Phoenix, AZ
Posted · 24.08.2026
Lever (US)

# Director, Operations Analytics & Infrastructure

Prosper

Your Role In Our Mission
The Director of Operations Analytics & Infrastructure leads three core functions in Ops: Analytics, Data Science, and Systems Infrastructure. Leading a total team of 24 across 4 direct reports in Phoenix, San Francisco, and remote locations, you will leverage data analytics, AI, and automation to drive business efficiency. Reporting to the VP of Operations, you will oversee core software infrastructure (Zendesk, LiveVox, NICE CXone) while ensuring system reliability, data governance, and regulatory compliance.

This job was verified from Lever (US). Applications are completed on the original source.

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