Senior International Student Affairs Executive

Location: Gayrettepe, Istanbul, Türkiye | On-site Position: Full-Time Industry: Higher Education Department: International Student Affairs About the Role: We are a boutique international education company with 25 years of experience in the education sector, representing universities and educational institutions across the UK, France, the USA, and Central America. We are seeking a Student Affairs Executive for our head office in Istanbul to lead the application, registration, and education process for our students, applicants, and agencies. The role includes managing and improving the educational, administrative, and operational processes of our degree/certification programs. Qualifications & Experience: A University Degree or equivalent, preferably combined with formal training and demonstrated supervisory experience in an academic environment Proven experience in administrative and operational management, preferably in the education sector. Ability to effectively manage and coordinate a small team of 3–4 members Excellent communication skills, both written and verbal, in English and Turkish. Ability to work in a collaborative, team-based environment and develop strong relationships with related departments and partners. Ability to develop solutions, improve processes, and apply critical thinking. Strong analytical and quantitative skills. Ability to multitask, prioritize effectively in a fast-paced and dynamic work environment, and work to deadlines and competing priorities. Commitment to providing exceptional service to students and applicants to ensure an accurate and smooth education process. Establish and maintain structures for policies, contracts, and other administrative processes, ensuring accuracy and compliance. Familiarity with education systems and other related tools is preferable. Independent decision-making within a delegated authority, including innovative opportunities to streamline procedures to improve the efficiency of both administrative and operational functions of the department. Responsibilities: Leading and monitoring the application, enrollment, education, and graduation processes of the students. Working closely with other departments to ensure a smooth and efficient process for the applicants/students and the student affairs team. Improving administrative processes for educational programs, ensuring efficiency and regulatory compliance. Reporting to top management about the progress of students and applicants Identifying and addressing the department's needs, ensuring smooth operations and efficient workflow.