[Job Radar](https://jobradar.live/) / [Jobs](https://jobradar.live/ilanlar) / Customer Service Representatives

Active
On-site
Danvers, MA
Posted · 02.10.2026
LinkedIn Jobs US

# Customer Service Representatives

Cranney Home Services

Job Type Full-time Description Build your future with Cranney! At Cranney Home Services, we pride ourselves on fostering environment that prioritizes your professional development and personal well-being. With a stellar 4.7/5 employee rating and over 3,000 glowing reviews from our customers, we’re all about quality and satisfaction! We are currently looking for motivated Customer Service Reps. to join a dynamic team! Must be a resident of Mass What’s in it for you? Schedule: In office Monday-Friday (in office, 9:30-6:00 pm) Pay: $20-$24/hr. PLUS bonus opportunities! 75% Paid Healthcare for you and your family (Family 59%, Employee & Spouse 59%, Employee & Child 59%)! 50% Paid Dental Insurance! 100% Paid Vision! Company Paid Life Insurance. Wellness Reimbursement. Employee Assistance Program (EAP). Flexible Spending Account (FSA). Short-term and Long-term Disability. Fidelity
• 401K with 4% company match. Employee Referral Bonus. Paid Time off (PTO) and sick time. We are off all major holidays! A supportive and close-knit team that feels like family! The Big Task This position greets incoming callers and processes appointments for our business. Helps in a consistently professional, friendly, and urgent manner, conveying information accurately to external and other internal customers utilizing scripts and other internal sources to secure appointments for our technician’s. Key Sub Tasks Exhibits consistently professional and congenial customer service practices to answer incoming calls from customers and book appointments for our technicians: All calls answered with urgency in a professional manner. Call handling and meeting customer needs consistently followed. Meet the call center goal for opportunity expectations in respect to setting appointments. Existing tools, scripts, and systems used consistently to book appointments. Department procedures followed routinely to ensure consistently high sales. Logging into systems in a timely manner. Makes follow- up calls to customers for satisfaction of service performed by technicians. Check invoices to ensure technician input proper payment and information in each order for accounting. Out bounding calls to new and existing customers. Other job duties as assigned. Requirements At least 3-5 years of customer service experience. At least 3 years of call center experience. Able to use and understand different computer systems. Strong computer skills. Service Titan experience is a plus! Industry knowledge is a plus! IVR phone system experience is a plus! Able to multi-tasks. At Cranney Home Services you will be appreciated by your team, our customers, and have a direct impact on the success of the entire organization. If you’re interested in considering a new opportunity, please apply here today! Cranney Home Services is an equal employment opportunity and affirmative action employer. Salary Description $20-$24/hourly

This job was verified from LinkedIn Jobs US. Applications are completed on the original source.

[Apply on the original listing ↗](https://jobradar.live/ilan/c2384096-8262-4b0a-9764-255c609e38a9/git)

## Stop searching one by one for roles like this.

Upload your resume or enter your target roles to see your first 3 matches for free.

[Find jobs for me →](https://jobradar.live/uye/kayit)
Your resume is never shared with employers; it is processed only for matching.

Something wrong with this job?

## Similar jobs

[Jobs in Massachusetts](https://jobradar.live/jobs/massachusetts)
· [Customer Service Jobs in Massachusetts](https://jobradar.live/jobs/massachusetts/customer-service) · [Jobs by location](https://jobradar.live/jobs) · [Jobs by company](https://jobradar.live/company)

- [Call Center Associate](https://jobradar.live/ilan/2a1fa666-aa45-4a8c-8f6f-5925b5f371c7) Esler Companies | Renewal by Andersen · Northborough, MA

- [Pharmacy Customer Service Associate](https://jobradar.live/ilan/ff58f581-efc1-48a1-b49a-23be88cad7c9) Walgreens · Clinton, MA

- [311 Customer Service Representative](https://jobradar.live/ilan/1af93890-f44c-447b-b70e-8d817212a361) City of Somerville · Massachusetts, United States

- [Manager, Customer Success – Cyber](https://jobradar.live/ilan/95ac8d79-2c4a-4c02-95e1-6563aa3cff70) Anthropic · Boston, MA; San Francisco, CA | New York City, NY; Seattle, WA; Washington, DC

- [Customer Success Specialist (West Region)](https://jobradar.live/ilan/eb51228e-8d31-4ecb-b091-a59ffeccd00d) Wilson Language Training Corporation · Oxford, MA

- [Customer Success Manager - Onshape](https://jobradar.live/ilan/11cd8766-5c4f-4ded-8adb-fb28defb0e92) PTC · Boston, MA

- [SUPERVISORY IT SPECIALIST (CUSTOMER SUPPORT)](https://jobradar.live/ilan/3c5bf9aa-5f69-4e81-b002-e98cc200d449) Army National Guard Units · Bedford, Massachusetts

- [Customer Service Rep](https://jobradar.live/ilan/c66ee876-de89-4cd8-ab1c-77a6ac062a59) ummh · Worcester, MA