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Enclave at Deep River - 4203 River Birch Loop - Greensboro, NC - 27409
Posted · 20.09.2026
Greenhouse (US)

# Assistant Community Manager

Hawthorne Residential Partners

Assistant Community Manager &nbsp; At Hawthorne Residential Partners, we’re looking for passionate, hardworking, and caring individuals who are ready to make a meaningful impact at our award winning apartment communities each day.&nbsp;&nbsp; As one of the top 50 largest multifamily management companies in the country- proudly&nbsp; rooted in the Southeast—we lead with heart and operate with purpose. Our Live It culture reflects our commitment to service, connection, and exceeding expectations at every turn.&nbsp; If you're looking for a place where your work truly matters, Come Join Us!&nbsp; &nbsp; Assistant Community Manager | Job Overview&nbsp; As an Assistant Community Manager, you play a vital role in supporting the community’s&nbsp; day-to-day success. From leasing and resident relations to financial tasks like rent&nbsp; collection and renewals, you help keep everything running smoothly. Partnering closely&nbsp; with the Community Manager, you’ll lead by example, resolve resident concerns, and&nbsp; ensure both the team and community feel supported and empowered to thrive!&nbsp; &nbsp; Assistant Community Manager| Education, Experience, and License Qualifications Education:&nbsp; High School or GED equivalent&nbsp; Experience: &nbsp; Two years of property management experience is preferred&nbsp; Six months previous assistant community manager experience is preferred&nbsp; Licenses &amp; Certifications:&nbsp; Valid Driver's License&nbsp; A Certified Apartment Leasing Professional Accreditation (CALP) is a plus &nbsp; Assistant Community Manager | Job Functions&nbsp; Leasing &amp; Occupancy&nbsp; Support leasing efforts by conducting tours, responding to leads, and guiding&nbsp; prospects through the leasing process&nbsp; Identify prospect needs, showcase available homes, and invite them to join the&nbsp; community&nbsp; Ensure lease applications, renewals, and related documents are completed&nbsp; accurately and on time&nbsp; Meet occupancy goals through strong leasing performance and resident retention
• Create and manage content for the community’s social media platforms,&nbsp; highlighting resident events and promoting engagement&nbsp; Maintain a clean, welcoming environment by ensuring the office, amenities, and&nbsp; common areas are immaculately presented&nbsp; Financial &amp; Administrative&nbsp; Oversee rent collection, check scanning, and payment posting to ensure timely and&nbsp; accurate processing&nbsp; Monitor delinquencies, make weekly follow-up calls, and coordinate eviction&nbsp; procedures as needed&nbsp; Conduct regular ledger reviews to verify billing, payment applications, and account&nbsp; accuracy&nbsp; Assist with financial reporting and documentation for Community Manager and&nbsp; regional leadership&nbsp; Leadership &amp; Team Support&nbsp; Step into a leadership role in the absence of the Community Manager, maintaining&nbsp; continuity and team momentum&nbsp; Support a positive and productive work environment through clear communication&nbsp; and goal-setting&nbsp; Help prioritize daily tasks to ensure smooth operations and exceptional resident&nbsp; service&nbsp; Respond to resident concerns and deescalate issues with professionalism,&nbsp; empathy, and follow-through&nbsp; What Makes Someone SOAR in This Role?&nbsp; Positive Attitude: Enthusiastic, passionate, and driven within their day-to-day&nbsp; operations.&nbsp; Financial Understanding: Ability to interpret financial reports and make informed&nbsp; decisions while considering budget constraints.&nbsp; Conflict Resolution: Resolve residential conflicts and disputes with confidence&nbsp; and professionalism, ensuring that every situation is handled effectively.&nbsp; People Service &amp; Customer-Focused: Daily commitment to providing excellent&nbsp; service by embracing our Live It culture of kindness, community and connection. Problem-solving:&nbsp;The skill to pinpoint crucial challenges and deliver impactful,&nbsp; efficient solutions that drive results.&nbsp; &nbsp; Work Schedule:&nbsp; Office Hours:&nbsp; Our leasing office is open Monday–Friday, 9:00 AM–6:00 PM, and Saturdays, 10:00 AM–4:00&nbsp; PM. One weekday off is provided each week to maintain a 40-hour schedule.&nbsp; Evening and weekend availability may be required for resident events or based on the&nbsp; unique needs of the community.&nbsp; &nbsp; Hawthorne’s Total Rewards Package | Compensation and Benefits&nbsp; Assistant Community Manager-Specific Benefits: All Assistant Community Managers are&nbsp; eligible for monthly leasing and renewal commissions and quarterly performance bonuses,&nbsp; in addition to their hourly compensation.&nbsp;&nbsp; Professional Benefits: Assistant Community Manager Today – Community Manager&nbsp; Tomorrow!&nbsp; Our Career Path Program is offered to all of our employees. When you start at Hawthorne,&nbsp; we want to see you succeed and grow with us
• that is why our Learning and Development&nbsp; team is committed to your career growth.&nbsp;&nbsp; &nbsp; Personal Benefits:&nbsp; Free Dental Insurance&nbsp; Comprehensive and Affordable Plans for Medical and Vision Coverage
• Health and Wellness Incentives&nbsp; 401k Retirement Match Program&nbsp; Paid Time Off- including your birthday!&nbsp; Paid Sick Time Off&nbsp; Pet Insurance Plans&nbsp; Paid Maternity, Paternity, and Adoption Leave Options&nbsp; Telehealth – Access to Doctors 24/7/365&nbsp; Company Paid Life Insurance Retirement Planning Hawthorne is an equal opportunity employer.&nbsp;

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