Growth Product Manager

Infoset is a cloud-based omnichannel customer engagement platform that enables businesses to manage every customer interaction from a single, unified interface. By bringing together call center, email, live chat, chatbots, social messaging, and other communication channels, Infoset helps support and sales teams deliver seamless, efficient, and personalized customer experiences. As a member of the BtcTurk Group , we are committed to building innovative, AI-powered customer service solutions that help businesses grow, improve operational efficiency, and strengthen customer relationships. Responsibilities; Own and optimize the product growth funnel, from acquisition to retention and monetization. Identify growth opportunities through data analysis, user insights, and customer feedback. Design, run, and analyze A/B tests and growth experiments. Collaborate with Engineering, Design, Marketing, Sales, and Customer Success teams. Track key product metrics and make data-driven decisions. Contribute to AI-powered product development and growth initiatives. Qualifications; 3–5 years of Product Management experience, including 1–2 years in Growth Product Management or funnel optimization. Experience with B2B SaaS products; PLG or self-service product experience is a plus. Hands-on experience with A/B testing, growth experimentation, and analytics tools (GA4, Amplitude, Mixpanel, Metabase). Basic SQL knowledge and a strong analytical mindset. Experience using AI tools in product workflows; AI product development or rapid prototyping is a plus. Experience with pricing & packaging or CX, Helpdesk, or CRM products is a plus. Professional proficiency in English. Join us in building the future of AI-powered customer engagement. https://cdn.btcturk.com/technology/Infoset_Aydinlatma_Metni.pdf