Full-time 2nd shift

Full-time 2nd Shift Front Desk Agent Location: Chattanooga, TN 37421 Shift: 2nd Shift (3:00 PM to 11:00 PM), Monday through Friday Job Description We are seeking a reliable and customer-focused Front Desk Agent to join our team at the Element Hotel in Chattanooga, TN. This is a full-time position working the 2nd shift from 3:00 PM to 11:00 PM, Monday through Friday. Responsibilities Greet and welcome guests in a friendly and professional manner. Check guests in and out efficiently using the hotel’s front desk system. Handle guest inquiries, requests, and complaints promptly and courteously. Manage reservations and room assignments accurately. Maintain knowledge of hotel services, amenities, and local attractions to assist guests. Ensure the front desk area is clean, organized, and presentable at all times. Coordinate with housekeeping and maintenance teams as needed. Process payments and maintain accurate records of transactions. Qualifications Previous experience in a front desk or customer service role preferred. Excellent communication and interpersonal skills. Ability to work the 2nd shift (3:00 PM to 11:00 PM), Open availability Proficient with front desk software and basic computer skills. Strong organizational skills and attention to detail. Ability to remain calm and professional in a fast-paced environment. Benefits Accrued PTO Medical Dental Vision 10,000 life insurance If you are passionate about providing exceptional guest service and enjoy working in a dynamic hotel environment, we encourage you to apply for this exciting opportunity at Element Hotel.