Raw Material Supervisor | Bentley Labs

About THG  We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.  Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.  From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.   With us, you’ll go further, faster. What are you waiting for? Location: 111 Fieldcrest Avenue, Edison, NJ 08837 Life at THG Beauty  We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.  About Bentley Labs Bentley Laboratories is a premier beauty contract manufacturer based in Edison, NJ. For over twenty years, Bentley has been a trusted supplier for the world’s top global beauty brands, creating and producing award-winning innovations across the skincare, bodycare, haircare, hygiene and color cosmetics  categories. Bentley’s core manufacturing capabilities include OTC’S; skincare emulsions; surfactant systems for haircare, bath & body products; hot fill processing for solid stick deodorants, lip balms, and other wax systems; and powders for dry shampoos and loose powder face applications. Known for its innovation capabilities, quality, and manufacturing excellence, Bentley maintains the highest standards in GMP compliance, safety, and operational efficiency. About the Role The Bulk Material Supervisor oversees laboratory quality control activities related to the sampling, testing, evaluation, and release of bulk cosmetic, personal care, and OTC drug products throughout the manufacturing process. This position is responsible for ensuring that manufactured bulk products meet approved specifications, quality standards, and regulatory requirements before progressing to filling and packaging operations. Key responsibilities include internal laboratory testing, bulk sample control, shade matching, analytical review, and coordination of timely bulk material disposition. The Supervisor works closely with Quality Assurance, Manufacturing, Compounding, Research and Development, and Production to identify and resolve product quality concerns, maintain manufacturing efficiency, and ensure consistent product quality in a fast-paced contract manufacturing environment. As the Raw Material Supervisor you will: Raw Material Quality Control & Testing Oversee the sampling, testing, inspection, and disposition of incoming raw materials, including cosmetic ingredients and OTC drug actives, ensuring compliance with approved specifications, testing methods, and regulatory requirements. Review analytical results, Certificates of Analysis (COAs), and laboratory documentation to verify material conformity, while managing internal and external testing activities to support timely material release. Identify, investigate, and escalate non-conforming materials, out-of-specification (OOS) results, and quality concerns, ensuring appropriate controls for regulated materials and monitoring expiration, retest, and storage requirements. Sample Management & Material Release Manage raw material sampling, labelling, storage, traceability, retain sample programmes, and inventory controls in accordance with quality procedures. Coordinate the timely evaluation, quarantine, release, or rejection of materials to support manufacturing schedules and minimise operational delays. Maintain accurate testing records, material approvals, and disposition documentation while partnering with Warehouse, Procurement, and Manufacturing teams to resolve quality issues. Regulatory Compliance & Quality Systems Ensure laboratory operations comply with FDA regulations, GMP requirements, customer specifications, internal SOPs, 21 CFR Parts 210/211, and ISO 22716 standards where applicable. Support investigations into material discrepancies, supplier quality issues, deviations, and OOS results, driving CAPA and continuous improvement activities. Maintain audit-ready documentation and contribute to the development and improvement of raw material specifications, testing methods, and laboratory procedures. Laboratory Leadership & Coordination Provide leadership, training, technical guidance, and performance oversight to laboratory personnel, ensuring adherence to approved methods, documentation standards, and safety requirements. Establish laboratory priorities, manage workloads, and monitor turnaround times to ensure efficient testing and material release performance. Drive improvements in laboratory efficiency, testing accuracy, sample traceability, and cross-functional communication across Quality, Manufacturing, Procurement, and Warehouse teams. What skills and experience do I need for this role? Essential Bachelor's degree in Chemistry, Cosmetic Science, Pharmaceutical Science, or a related scientific discipline; Master's degree preferred. 3-5 years' experience in quality control within cosmetic, personal care, pharmaceutical, or OTC manufacturing environments, preferably FDA-regulated. Strong knowledge of GMP requirements, raw material specifications, analytical testing methods, laboratory documentation, and material disposition processes. Experience with raw material sampling, retain programmes, COA review, external laboratory management, expiration/retest dating, and quality release activities. Proven ability to coordinate laboratory operations, investigate quality issues, provide technical direction, and work effectively across cross-functional teams. Strong organisational, communication, problem-solving, and documentation skills. Preferred Qualifications Master's degree in Chemistry, Cosmetic Science, Formulation Chemistry, or a related scientific discipline. Experience with cosmetic ingredients, OTC drug actives, and other regulated raw materials. Previous laboratory supervisory or team leadership experience. Familiarity with LIMS, ERP systems, and electronic quality management systems (eQMS). Experience supporting audits, supplier quality programmes, deviation investigations, CAPA activities, and continuous improvement initiatives. Location Edison, NJ (50 Clearview Road & 111 Fieldcrest Avenue) Physical Demands Work in office, laboratory, and manufacturing environments. Frequent sitting, standing, walking, and computer use. Occasional lifting of up to 25 lbs. Ability to wear PPE and work safely around manufacturing processes. Compensation $70,000–$80,000 annually, based on experience, skills, and qualifications. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.