Bilingual Customer Service Representative

XL Pro Staffing and Consulting is NOW HIRING for a Bilingual Customer Service Representative! Locations : Bedford, TX 76021 Arlington, TX 76010 Compensation: $21.00 Schedule: 1st Shift : Monday – Friday, 8:00 AM – 5:00 PM Position Overview: We are seeking a Bilingual Customer Service Representative to provide excellent support to customers and sales teams. This role involves handling orders, coordinating shipments, resolving inquiries, and communicating effectively with internal and external teams. Key Responsibilities: Communicate with customers and sales representatives via email, phone, or in person Take and enter purchase orders, and document customer complaints Coordinate and book shipments with logistics companies daily Collaborate with the shipping team and other facility teams to ensure smooth operations Maintain accurate records and ensure timely communication regarding orders and shipments Requirements: Bilingual in Spanish and English required Proficient with general computer systems; Microsoft Office skills a plus Strong listening and comprehension skills; able to ask clarifying questions as needed Effective verbal and written communication skills, including email etiquette Ability to analyze information and resolve day-to-day issues logically Team-oriented and willing to support CSR team members Company Hiring Requirements: E-Verify Drug Test 7 Background Year Background Check Benefits: Health Dental Vision 401K If you are interested in this position, please bring two unexpired forms of ID to apply! 305 S. Central Expy. Richardson, TX 75080 (972) 851-7248 2100 E Abrams St, Suite 108, Arlington, TX 76010 (817) 767-3311 5336 Wedgmont Circle N. Fort Worth, TX 76133 (817) 290-6899 3600 Gus Thomasson Rd, Suite 140, Mesquite, TX 75150 (972) 703-9110 906 N Interstate 35 East Service Rd, Lancaster, TX 75146 (214) 310-0080 Application is available online at: www.xlpro.com