Customer Service Advisor
RoShay Services
What You’ll Do As a Customer Service Advisor, you will be the first and last point of contact for customers, creating positive impressions and fostering loyalty through product knowledge and service recommendations. You will communicate effectively, suggest additional services based on vehicle inspections, and assist customers with their needs. No prior automotive experience is required, as comprehensive training will prepare you to become proficient in our products, services, and company procedures. Your responsibilities include interacting face-to-face, working in a non-climate-controlled environment, and occasionally lifting up to 50 pounds. Qualifications & Skills Effective interpersonal and communication skills Comfortable suggesting services based on inspections and recommendations Willingness to learn and grow within the role Ability to work with hands above head, stand for extended periods, and climb stairs Full mobility and ability to lift up to 50 pounds Fluent in English (reading, writing, speaking) Career Advancement Opportunities for growth are available through a robust training program, promoting from within, and a commitment to safety and fairness. For more details, click here.
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