Program Support Assistant - OA

The incumbent provides administrative and clerical support and assistance to the Chief, Primary Care Service and Assistant Chiefs, Primary Care at the Chalmers P. Wylie VA Ambulatory Care Center, Department of Veterans Affairs, Columbus, Ohio, and reports directly to the Primary Care Administrative Officer. Incumbent provides program support and ensures that practices and procedures are consistent with those of the office. Duties include, but are not limited to: Provides typing and clerical assistance for Primary Care Service Line Chief, Primary Care Assistant Chiefs, and other Primary Care leadership members, consultants, residents, therapists, and others as directed by Primary Care Leadership. Responsible for recording/taking minutes and transcribes information into draft and final form, editing material when necessary. Documents to be prepared or typed in support of the effective functioning of the Primary Care Service include but are not limited to correspondence, minutes of meetings, standard operating procedures, presentations, reports, memoranda, narrative evaluation, and proficiency ratings for Primary Care Service Line staff under the supervision of the Chief, Primary Care. Serves as a point of contact for Credentialing and Privileging (C&P) within the Primary Care service. Maintains Ongoing Peer Performance Evaluations (OPPE), Focused Peer Performance Evaluations (FPPE) and files for providers, mid-level providers and other administrative staff as needed. Work Schedule: Monday through Friday, 8:00 a.m. to 4:30 p.m. or 8:30 a.m. to 5:00 p.m. Telework: This position may be authorized for Ad- Hoc telework. Telework eligibility will be discussed during the interview process. Position Description/PD#: Program Support Assistant • OA/PD93743-0 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/12/2026. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to providing administrative support; collecting, compiling and tracking data and information; processing documents and reports; establishing, updating and maintaining office files and records; performing automation duties using such software applications such as word processing, spreadsheet, electronic mail, desktop publishing, calendar, database and/or graphics; and providing information and customer service. NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.