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On-site
Harrisburg, PA
Posted · 25.09.2026
Jooble US

# Service Desk Shift Supervisor

ASM Research, An Accenture Federal Services Company

Position OverviewThe Service Desk Shift Supervisor oversees a service-desk shift to ensure end users receive timely, high-quality support for incidents and service requests. The role manages ticket queues, staff assignments, and escalations so response and resolution ...

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