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Desert Hot Springs, CA, United States
Posted · 30.07.2014
SmartRecruiters (US)

# Customer Service Representative/Referrals Care Coordinator

Borrego Health

This position has a dual responsibility. The Customer Service Representative position requires excellent interpersonal and customer service skills, must be courteous and helpful; and possess the ability to meet and speak with the public as the “first contact” of the clinic. The Customer Service Representative is in charge of answering telephones, scheduling appointments, calling no-show appointments, and taking payments. The referral clerk is responsible for assuring continuity of care for those patients with a referral order, by coordinating timely specialty or ancillary appointments. The referral process is a multistep process and the referral care coordinator is responsible to make sure that the process is following its course. The referral care coordinator works as a liaison between the primary care provider, insurance companies, specialty providers, diagnostic services, and patient(s). The Referral Care Coordinator is responsible for data entry of referrals information and documentation of all referral interventions. Graduate or approved high school diploma or GED equivalent Experience in a medical office is a plus. Experience with referrals. Learn more about us and view our current openings please visit our web-site at http://www.borregomedical.org/ Competitive Salary and excellent benefits Please apply by clicking the link below. You may also fax resumes- HR Department Borrego Health PO Box 2369 Borrego Springs, CA 92004 Fax: 858-634-6903 Borrego Health is an Equal Opportunity Employer Borrego Health provides high quality, efficient customer focused health care to the communities we serve, accomplished by providing access to patient centered comprehensive care to all residents regardless of their ability to pay.

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