Veterinary Receptionist

About Us Harbor Animal Hospital is a compassionate, fast-paced veterinary practice dedicated to providing exceptional care to pets and outstanding service to their owners. We pride ourselves on teamwork, professionalism, and a welcoming environment for both clients and patients. Position Summary We are seeking a friendly, organized, and detail-oriented Veterinary Receptionist to be the first point of contact for our clients. This role is essential to keeping our practice running smoothly and ensuring a positive experience for every visitor. Key Responsibilities Greet clients and patients warmly, in person and by phone Schedule appointments and manage the daily calendar Check clients in and out; process payments accurately Maintain client and patient records in the practice management system Handle multi-line phones, emails, and prescription requests Communicate effectively with veterinarians and technicians Maintain a clean, organized front desk and lobby area Provide compassionate support to clients during stressful or emotional situations Qualifications High school diploma or equivalent required Previous receptionist or customer service experience preferred Veterinary or medical office experience a plus Strong communication and interpersonal skills Ability to multitask in a busy environment Basic computer skills and comfort learning new software Compassion for animals and their owners What We Offer Competitive pay based on experience Employee pet care discounts Supportive team environment Opportunities for training and growth Health benefits, PTO, retirement plan