Customer Service Representative

Scully and Scully , the prestigious Park Avenue luxury home furnishings store is seeking a Customer Service Associate with sales experience required. Responsibilities Include: • Accurately process daily entry of orders and perform routine order tracking through our proprietary software to ensure timely processing and shipping of customer orders. • Provide exceptional service and correspond with customers via email and phone in a timely fashion. • Follow up on existing issues and keep customers updated on the status of their orders. • Schedule pick-up and delivery of items with third-party shippers; monitor deliveries to ensure accuracy and timeliness. • Send and track customer sample requests as well as other administrative projects. Basic Qualifications: • Sales experience required. • Ability to give exceptional customer service in a timely fashion. • Excellent technical skills, including MS Office Suite and web-browsing. • Great organizational, verbal and interpersonal skills. • Very detail oriented and a quick learner. • Ability to multi-task and prioritize. • Computer data entry proficiency. We offer excellent salary plus commission, workplace environment and benefits (Health Insurance, 401k, Paid Time Off) . Opportunity for growth within the company. Please attach your resume in PDF or DOC format.