Recreation Assistant

About the position: This position is Non-appropriated Fund (NAF) and is located at the Info, Tickets, & Tours on Kadena Air Base, Okinawa, Japan. Provides assistance to the Recreation Specialist with programming and operations of Kadena ITT1s Local Tour, International Tour, and Ticket Programs. Assists Recreation Specialist with various personnel and vendors (both American and Japanese) in the planning and organizing of local tours to include preparing itineraries, logistical support, and Kadena ITT bus fleet schedule. Assists in researching and gathering information for future tours and travel locations. Makes recommendations to the Information Ticket and Travel • Manager, to include planning, developing and administering of a comprehensive and diversified year-round tour and travel program. Coordinates programs with marketing and publicity to promote tour schedules and travel information. Assists customers in making hotel reservations, providing local and international travel information, and aiding customers with individual travel plans. Prepares and safeguards cash receipts and prepares daily cashier1s report. Makes bank deposits as required. Performs as a tour guide or tour escort. May on occasions assist in driving a 15 PAX vehicle to support local tours and airport transportation services. Records and tracks daily tour sales. Responsible for the preparation of after-action financial reports on all tours. Evaluates programs to ensure customer satisfaction. Resolves customer concerns and conflicts in accordance with guidelines according to program requirements. Supports the Leisure Travel Manager through training of tour guides who assists with tours. Performs other related duties as assigned. If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13102222 Who May Apply: Open to those with SOFA Sponsorship only. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 11/02/2026 The Area of Consideration for this vacancy announcement is US Citizens and legal US residents in Okinawa, Japan. Legal US residents must possess a social security number and be citizens of a NATO country. Must be able to provide documentation proving residence status overseas. Business Based Action Family Member Preference Military Spouse Preference Outside Applicant Veteran Spouse/Widow/Parent of Veteran Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Must have travel reservation experience, local travel experience and tour guide experience preferred. Must have knowledge of planning, preparation, and scheduling of an actual Tour or Travel Program. Knowledge and understanding of Japanese business customs and courtesy, local tourist attractions and annual special events is highly desirable. Experience which demonstrates people skills; outgoing and approachable, with excellent customer service skills. Typing skills and computer knowledge is required. Must be able to read, speak, and write English. Japanese language skills are desirable. Conditions of Employment: Must be available to work an uncommon tour of duty to include evenings, weekends, and holidays. Must have a valid Driver's license, Satisfactory completion of a local files checks and Tier Level 1/(NACI) is required. This is a drug testing designated position. The incumbent is subject to random testing for drug use. Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution in order to qualify.