OPUS B2C SME & METSA Lead

Life tastes better with ice cream With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference. What Truly Sets Us Apart Is How We Work. We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done. We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better. The role This is a fixed-term position. The OPUS B2C SME & METSA Lead will act as the key liaison between the Business Unit and the central Commercial (Sales, Marketing and Order to Cash) project team, ensuring that the new ERP system aligns with local business requirements, while maintaining global standardisation. This role plays a crucial part in representing the business unit's needs for Bill to Cash (B2C) and working with the business unit to adapt processes and ways of working to ensure the successful transition to operating on a global technology platform. You will be responsible for the validation of the design, build and deployment of billing, collections management, claims management and cash application and their associated policies, controls and reporting processes for your BU in our upcoming new Ice Cream ERP implementation. This position is integral to ensuring the successful implementation and seamless transition of Bill to Cash processes as part of the ERP transformation, with a project duration expected to be 2.5–3 years. Business Unit Representatives Cover One Of The Following BU METSA (Middle East, Turkey, South Asia) What You'll Be Responsible For Business Unit Representation & Order to Cash Process Alignment: Act as the primary representative of the Business Unit in all discussions related to Bill to Cash. Ensure business unit Bill to Cash requirements are accurately reflected in the global ERP implementation and process and data design. Collaborate with the Order to Cash, Make to Deliver and Finance project teams to ensure an integrated E2E design. ERP Implementation & Data Integration Work closely with IT, Order to Cash and Finance teams to ensure seamless integration of bill to cash processes within the ERP system. Assist in data migration, reconciliation, and validation to ensure accuracy ahead of ERP go-live. Identify automation opportunities to enhance efficiency and reduce manual bill to cash processing tasks – the aspiration is touchless. Collaboration & Stakeholder Management Act as a bridge between the Business Unit, Order to Cash Teams, Finance and IT Teams to ensure successful ERP implementation. Work closely with the Order to Deliver, Order to Cash and Finance Process Owners to represent business unit requirements. Build and maintain a Change Network covering all the countries in the Business Unit to allow an efficient two-way communication, ensuring smooth adoption of new processes and alignment with global standards. Test, Validate, And Optimise Participate in testing and validation of the ERP system, ensuring accurate transactions, reporting and reconciliation. Identify potential gaps in system functionality and propose enhancements for process optimisation. Transition To BAU Support training and knowledge-sharing initiatives ensuring that employees are enthused and have the skills and knowledge required to operate within the new system. Monitor process performance post-implementation and identify opportunities for improvement. Support countries in the business unit on how to drive continuous improvement of performance metrics in BAU. We're Looking For Someone Who Qualifications & Experience: Bachelor’s degree in Accounting, Finance, Technology, Information Systems, Supply Chain, Business or a related field. 5+ years of experience in Bill to Cash or Finance. Hands-on experience with ERP systems (SAP, Oracle, Workday, or similar). Experience in ERP transformation or Order to Cash process standardization is a plus. Technical & Analytical Skills Strong understanding of bill to cash management processes. Ability to understand, compare and analyse processes and drive continuous process improvements. Familiarity with automation tools and digital solutions. Understanding of Financial Controls. Collaborative Leadership Excellent communication and stakeholder management skills. Ability to work across functions and influence key stakeholders. What You'll Get Alongside meaningful work and strong development, we offer a reward package that typically includes Market-competitive pay and performance related rewards Flexible ways of working Support for health, wellbeing and life outside of work Time off to rest and recharge Ongoing learning and development opportunities Specific benefits vary by location Why join us? This is a place for people who are passionate about ice cream and are growth obsessed • both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could! You’ll thrive here if you value an inclusive culture, with low ego and hierarchy • and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward. Roles with real accountability and visible impact Free to move fast, experiment and challenge how things are done Continuous learning and development as the business grows Reward linked to performance and contribution. Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business. Ready to build the future of Ice Cream? If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps. If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know. Additional Information The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.