Information Technology Specialist (Operating Systems)

This position is in the Department of the Chief Information Technology Officer, Infrastructure and Platform Services Office (IPSO), Infrastructure Services Division, Cloud Center of Excellence (CCOE). IPSO engineers, delivers, and operates a secure, resilient, and modern technology ecosystem. IPSO provides the foundational infrastructure and platform services that empower the judiciary's mission, drive innovation, and accelerate secure service delivery. The IT Specialist (Operating Systems) serves as a technical expert for enterprise Windows and Linux server operating systems keeping them secure, stable, and compliant with Judiciary IT policy. As a Cloud Center of Excellence (CCOE) member, the incumbent will cross train on and support other CCOE platforms, including virtualization, virtual desktop, and cloud services. Duties Include: Installing, configuring, and maintaining enterprise server operating systems and systems software. Analyzing systems requirements in response to business requirements, risks, and costs, and recommending solutions aligned with the judiciary's IT architecture and standards. Evaluating, selecting, verifying, and validating the systems software environment, including operating system builds, patches, and upgrades, through formal change management before production deployment. Evaluating, selecting, and installing compilers, assemblers, scripting runtimes, and system utilities. Integrating hardware and software components within the systems environment, including server hardware, storage, firmware, device drivers, and middleware. Monitoring and fine-tuning performance of the systems environment through capacity analysis, resource tuning, and Tier 3 troubleshooting of operating system failures. Ensuring information security is integral to the operating environment by applying judiciary IT security policies, National Institute of Standards and Technology (NIST) Special Publication 800-53 controls, secure configuration baselines (e.g., Center for Internet Security (CIS) Benchmarks), Security Technical Implementation Guides (STIG), patch management, and vulnerability remediation. Evaluating new systems engineering technologies and their effect on the operating environment and supporting judiciary IT modernization and cloud migration initiatives. Cross-training on, and providing operational support for, other CCOE platforms, including virtualization, private cloud, virtual desktop infrastructure, and public cloud service provider environments, as mission needs require. Participating in incident response, on-call rotation, and continuity of operations activities to sustain court operations; maintaining standard operating procedures and technical documentation; and mentoring other engineers. Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions. Specialized Experience: Applicants must have at least one full year (52 weeks) of specialized experience which is in or directly related to the line of work of this position. Specialized experience is demonstrated experience in ALL of the following: Installing, configuring, and maintaining enterprise Windows and Linux server operating systems. Tuning and troubleshooting systems performance. Applying security baselines in virtualized or cloud environments. Desired (but not required) Certifications: Red Hat Certified Engineer (RHCE) Microsoft Certified: Windows Server Hybrid Administrator Associate VMware Certified Professional (VCP) Amazon Web Services (AWS) Microsoft Azure administrator certification CONDITIONS OF EMPLOYMENT All information is subject to verification. Applicants are advised that false answers or omissions of information on application materials or inability to meet the following conditions may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed. Selection for this position is contingent upon completion of OF-306, Declaration of Federal Employment during the pre-employment process and proof of U.S. citizenship for competitive status positions or conversion to a competitive status position with the AO. If non-citizens are considered for hire into a temporary or any other position with non-competitive status or when it is confirmed by the AO Human Resources Office there are no qualified U.S. citizens for a competitive status position (unless prohibited by a law or statue), non-citizens must provide proof of authorization to work in the U.S. and proof of entitlement to receive compensation. Additional information on the employment of non-citizens can be found at USAJOBS Help Center | Employment of non-citizens/. For a list of documents that may be used to provide proof of citizenship or authorization to work in the United States, please refer to Form I-9, Employment Eligibility Verification. All new AO employees will be required to complete an FBI fingerprint-based national criminal database and records check and pass a public trust suitability check. New employees to the AO will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights/responsibilities, visit https://www.e-verify.gov/. All new AO employees are required to identify a financial institution for direct deposit of pay before appointment. You will be required to serve a trial period if selected for a first-time appointment to the Federal government, transferring from another Federal agency, or serving as a first-time supervisor. Failure to successfully complete the trial period may result in termination of employment. If appointed to a temporary position, management may have the discretion of converting the position to permanent depending upon funding and staffing allocation. This position does not require education to qualify.