Supervisory Dietitian (Informatics)

This position serves as a Supervisory Dietitian (Informatics) in NFS. They oversee the Nutrition Communication Center (NCC) providing administrative and technical supervision to the NCC employees. They are the subject matter expert in nutrition informatics and NFS technology and use this expertise in researching, evaluating, educating, and administering the use of technology for the benefit of Veterans and employees. Major Duties and Responsibilities to include but are not limited to: Plans, directs, and assesses the workload and competency of all subordinate Staff. Uses available technology to enhance the work of all employees within NFS. Utilizes electronic programs to produce reports, analyse data and improve personnel efficiency and productivity in the NCC. Independently manages VHA supported software programs and/or commercial off-the-shelf software (COTS) to support the effective management of food operations and patient meal services. Enters and maintains ingredient information, recipes, nutritional information, and menus into the technology package. Oversees the technology used for meal production, meal service and temperature control. Leads a menu committee. Ensures recipes are standardized. Costs out recipes and assures they are within budgetary constraints. Creates and revises menus, considering VA established guidelines, policy, patient preference, and religious and cultural considerations. Signs menus indicating they are approved by a registered dietitian. Completes nutrient analyses of regular and modified menus and ensures menus follow required diet guidelines. Develops and maintains training and reference materials for the NCC. Manages productivity reports for the NCC. Completes audits for the NCC, determining action plans when results require corrective measures. Coordinates and supports downtime procedures for the NCC, ensuring procedures remain up to date. Coordinates all aspects of training related to computer systems, menus, and informatics for NFS employees. Collaborates with the clinical nutrition section and leadership to ensure the enhancement of the Veterans dining experience. Supports patient satisfaction within NFS. Serves as a department Automated Data Processing Application Coordinator (ADPAC) between administration, food services, clinical staff, and the Office of Information Technology (Ol&T) regarding clinical information system processes. Manages and updates the service SharePoint site. May perform other related duties as assigned which are appropriate for this grade and assignment. Work Schedule: Monday-Friday, 07:00am-3:30pm. Relocation/Recruitment Incentives: Not authorized Basic Requirements: United States Citizenship: Be a citizen of the United States (U.S.). Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with 38 U.S.C. § 7407(a). Registration. All applicants must hold the RDN credential from the Commission on Dietetic Registration (CDR) the credentialing agency of the Academy of Nutrition and Dietetics. Note: Applicants who hold the RDN credential have met the education requirement (e.g. bachelor's degree or higher) of CDR, as such this occupation is considered professional and scientific with a positive education requirement and the procedures in Part I, Chapter 4 of this Handbook will be followed when applying Veteran's preference. Physical Requirements. See VA Directive and Handbook 5019, Employee Occupational Health Service for requirements. English Language Proficiency: PTA candidates must be proficient in spoken and written English in accordance with 38 U.S.C. § 7403(f). May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Requirements: In addition to the basic requirements, you must meet the following grade requirements. Dietitian (Clinical), GS-11. One year of experience equivalent to the next lower grade level. Specialized experience includes, but is not limited to: Coordinate and implement food service technology as well as offer recommendations for improvement within the service; utilize technology for meal production, meal service and temperature control; complete nutrient analyses and ensure menus follow required diet guidelines; develop and maintain educational materials and references; technical and technological developments in nutrition informatics and dietetics and oversee/complete all aspects of employee training related to computer systems, menus and informatics. AND Demonstrated Knowledge, Skills, and Abilities. In addition to meeting the experience or educational requirements for this grade level, the candidate must fully demonstrate the following KSAs: Skill in managing computer software programs relative to food service systems. Skill in applying nutritional knowledge to develop menus ensuring nutritional standards are met. Skill in developing training and reference materials. Skill in evaluating data to improve outcomes. Skill in providing training related to food service systems technology. Skill in collaborating with stakeholders. Ability to supervise subordinate staff (i.e., plan, organize, delegate, direct, control and review activities and performance). Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-11. You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.