Customer Success Manager (75.000₺ - 120.000₺)

Experience Required: Minimum 5 years Reporting: Direct weekly reporting to Co-Founders Required Qualifications: Excellent English C1/C2 level mandatory Churn management expertise and customer retention specialist Data analysis proficiency and strong data interpretation skills Customer success experience minimum 5 years in the field Analytical thinking and advanced problem-solving abilities Key Responsibilities: Analyze and reduce customer churn rates Develop customer satisfaction and loyalty strategies Make data-driven decisions to increase customer lifetime value Provide weekly performance reports to Co-Founders Important Note: Only highly qualified candidates with proven track record will be considered. Candidates without strong expertise in the field will be directly eliminated. Apply only if you meet ALL requirements.