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On-site
Potsdam, NY
Posted · 03.10.2026
LinkedIn Jobs US

# Kinney Homecare Customer Service Representative

Kinney Drugs

Scope of Responsibilities: Responsible for Receptionist activities as well as patient insurance verification. Answer phones as necessary. Job Responsibilities Gather patient information by taking initial demographic information from rental source and document on Patient Information Sheet/computer system Verify all types of insurance and assist in creative financing when no insurance is available Set up initial paperwork Pre-qualify customers for reimbursement purposes Answer phone calls in a professional manner Project a positive first impression by greeting customers with exceptional customer care Computer input to include new patient data and various patient updates Unpack shipment when received and stock shelves as required. Education Minimum: High School Diploma or GED Experience Preferred: 0-1 years previous experience in related position Preferred: Previous Healthcare or DME experience Special Conditions of Employment Drug test Initial and continuous exclusion and sanction/disciplinary monitoring Any and all additional eligibility requirements based on the specific position Compensation $17.00 - $19.00 an hour The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education. KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.

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