Drain Technician

The Role We’re looking for exceptional technicians to deliver the most efficient, highest quality customer experiences in residential drain cleaning. As a drain technician, you will work as part of a dynamic and passionate team to demonstrate technical competence and meet sales targets. You will diagnose and repair drainage issues and lead customers to informed, confident buying decisions. Responsibilities EXPERIENCE REQUIRED Complete all drain cleaning and cable work related to in-home service calls. Coordinate camera service for every mainline stoppage within 24 hours of the report. Know how to establish customer rapport to sell the right products and services. Help customers select the right maintenance plan and understand warranty information. Show yourself as professional and knowledgeable to win new referrals and repeat business. Work alongside customer service and dispatch to ensure the overall success of the business. Protect the drain-cleaning equipment and keep a well-inventoried truck. Participate actively in all training exercises, morning meetings, trade shows, and retreats. Train and mentor apprentices to ensure quick, accurate repairs. Be accurate and timely with invoices, time cards, curbside feedback, and option sheets. Must have 1 year of verifiable drain experience Perks You Get to Take Home a Company Truck. Paid Personal Time Off. Paid Holidays, vacation, and maternity/Paternity Leave. Medical, Dental & Vision Insurance Available. Limited Emergency On-Call. Quarterly Company Events (TopGolf, Boat Ride, Indians Game, Bowling + more). Pay $18-20 an hour, with up to $150 per Turnover! Benefits 401(k) 401(k) matching Company truck Dental insurance Health insurance Paid time off Parental leave Tuition reimbursement Vision insurance Job Type: Full-time