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San Antonio, TX
Posted · 05.10.2026
LinkedIn Jobs US

# Customer Onboarding Specialist

Platinum Coastal Group

Why the role exists: This entry-level position helps new customers get started successfully through guided introductions, setup support, and relationship building. This is active, relationship-oriented work. This is an on-site position with regular face-to-face interaction. The role is designed for someone comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers rather than working exclusively behind the scenes. Welcome new customers and explain the onboarding process Guide customers through initial steps or services Answer questions and coordinate internal support Follow up to ensure a smooth transition Success in the role: A strong entry-level candidate is personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast-moving environment. Related experience can be helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant. Skills: customer,customer service,entry-level

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