[İş Radarı](https://jobradar.live/) / [Jobs](https://jobradar.live/ilanlar) / Customer Service Representative III

Active
On-site
Great Lakes, IL
Posted · 10.09.2024
Lever (US)

# Customer Service Representative III

Strategic Data Systems

Customer Service Representative
Naval Station Great Lakes, IL 60088
On-Site Position
24/7/365 Flexibility

Do you have strong customer service skills? Are you looking for an opportunity to assist our Navy Sailors and their families? If the answer is yes, then we have a great opportunity for you!

We are looking for a Customer Service Representative who is eligible for a Secret clearance to join our growing team in Great Lakes, IL.

As a Customer Service Representative, you will:
• Act as the first step in a multi-tiered support to Military Sailors and their families.
• Investigate and resolve customer inquiries via phone, e-fax, email, chat, and other communications channels.
• Utilize various essential software applications including internal and external websites, telephone systems, CRM applications, and other resources.
• Enter applicable supporting information into systems and web forms on an application via computer and all transactions must be conducted accurately.
• Receive training on a variety of relevant military programs and applications to provide the needed support to customers throughout the Continental US and Abroad.
• Work towards opportunities for growth as many agents have been hand selected for Shift Supervisors and/or assigned to Specified Teams within the call center based on skill levels.

Here is a short video of My Navy Career Center:
https://www.youtube.com/watch?v=n86B5UY7H4o

This job was verified from Lever (US). Applications are completed on the original source.

[Apply on the original listing ↗](https://jobradar.live/ilan/972e7b1d-7b91-4d20-a586-9e62bda4861f/git)

## Stop searching one by one for roles like this.

Upload your resume or enter your target roles to see your first 3 matches for free.

[Find jobs for me →](https://jobradar.live/uye/kayit)
Your resume is never shared with employers; it is processed only for matching.

Something wrong with this job?