Utilities Customer Service Representative

Role: Customer Relations Specialist in Utilities & Energy. Responsibilities Handle inbound calls and digital inquiries from residential, commercial, and industrial customers. Resolve billing, service questions, and coordinate deliveries and service appointments with operations teams. Educate customers on propane and energy safety, options, and available programs. Maintain accurate account records and ensure a high level of customer satisfaction. Build and sustain long-term customer relationships in a safety-focused environment. Qualifications & Skills Strong communication and customer service skills. Ability to handle inquiries efficiently and accurately. Knowledge of propane, energy safety, and related programs is a plus. Commitment to safety and customer satisfaction. Opportunities for training and advancement in a stable industry.